The rug is excellent quality..
The rug is excellent quality... beautiful also! Looks just as pictured
By Michele
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
680 approved reviews, newest moderated first
The rug is excellent quality... beautiful also! Looks just as pictured
By Michele
Excellent customer service
By Tracy L.
Response from PlushRugs· Jun 29, 2026
Thank you Tracy! - The PlushRugs Team
Customer service is awesome
By Marie
Response from PlushRugs· Jun 26, 2026
Thank you so much for the compliment of our team Marie! We are always here to help. - The PlushRugs Team
Delivery was quick and efficient and the rug is beautiful.
By Tasha D.
Response from PlushRugs· Jun 26, 2026
Thank you for leaving us a review Tasha, I'm glad to hear you love your new rug! - The PlushRugs Team
Rugs are rolled and not folded great
By Debra
Response from PlushRugs· Jun 25, 2026
Thanks for taking a moment to leave us a review Debra. We hope you love your new rug for many years to come! - The PlushRugs Team
Everything about Plushrugs was easy, from the time I ordered, the delivery, and receiving my beautiful rug. It was packaged perfectly, and the rug is beautiful. Would totally order from them again!
By CZ
Response from PlushRugs· Jun 24, 2026
Thank you for taking a moment to leave us a review Christi, we're so glad to hear you had a great experience! - The PlushRugs Team
Excellent service - product was promptly shipped and received in great condition. Excellent product. I would not hesitate to use this company again.
By Beverly
Response from PlushRugs· Jun 24, 2026
Thanks for the review Beverly, we're happy to hear you love your new rug! - The PlushRugs Team
Great customer service in dealing with a delayed delivery and the rug is lovely.
By Jane
Response from PlushRugs· Jun 23, 2026
Hey Jane, We’re sorry to hear how frustrating this has been, and we understand how disappointing it is to be waiting for your rug. When the order was placed on June 13, the expected delivery timeframe was approximately 9–15 business days. While the shipment remains within that original estimate, we know that tracking updates and changing delivery projections can be frustrating when you are looking forward to your order. We truly appreciate your patience and are continuing to keep an eye on the shipment. Our team is always happy to help with any questions or concerns along the way. - The PlushRugs Team