Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
PlushRugsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
680 approved reviews, newest moderated first
Delivery was as expected- on time. Rug is perfect.. no complaints. It was fast and easy.
By Robert
Response from PlushRugs· Apr 23, 2025
Thank you for your feedback! We’re glad to hear the delivery was timely and that the rug is exactly what you wanted. We appreciate your support! -The PlushRugs Team
love my rugs
By Carol
Fast response and very easy to work with!
By Tiffany
OMGoodness, the rug is absolutely beautiful. My husband and I both love it. I looked at many rugs after we bought new living room chairs, even bought one and returned it the same day. Nothing compares to the quality, depth of color or price of Plush Rugs. I will return. Check the site out. I’m sure you’ll be surprised and happy.
By Suzan G.
Response from PlushRugs· Apr 23, 2025
Thank you for your amazing review! We’re so glad the rug is the perfect match for your living room and that you’re happy with the quality, color, and price. We look forward to having you back for your next purchase! -The PlushRugs Team
Prompt delivery, excellent customer support, beautiful rugs
By Jeff
Plush Rugs was great. The rug was exactly what we expected. But we had a delivery problem. FedEx leaves all our deliveries out at the road either by the mail box or in the middle of our driveway. They are the only delivery service to do this. So 5-stars to Plush Rugs minus 1-star for using FedEx.
By Jim
The carpet we ordered came fast and in perfect condition! I was afraid that it would be damaged during shipping, but was double wrapped and in pristine condition. I would definitely recommend PlushRugs and will use them in the future and recommend to friends!
By John
Ordered a rug, it was more expensive than other sites, then the order was cancelled becuase you didn’t have the rug. First and last purchase from y’all.
By Lacey
Response from PlushRugs· Mar 21, 2025
Good Morning Lacey, I'm sorry about your experience when placing an order with us. I did confirm internally that our product page was displaying that the product was currently back-ordered at the time you placed the order. I understand it can be easy to overlook as we still have the "add-to-cart" button available since the product is expected to be back in stock around late-May. If there's anything else we can do, please let us know, we sincerely appreciate your feedback! - The PlushRugs Team
