PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Excellent and timely response from all parties

Very professional support

It was easy to set up a same day appointment. The appointment didn’t take long and was informational and helpful. I was able to see someone within 30-45 minutes of looking plushcare up!

I have been with my Dr at Plush Care for approximately a year and 6 months.She is great. The entire Plushcare team is always available. I don't have to leave home. Great experience!

Easy to navigate the website and join, set up appointment and see the doctor. She was kind, thorough and I felt listened to.

PlushCare was a savior when I was traveling out of state. I needed to refill a prescription for a persistent sinus infection, but found out my home state provider wasn't allowed to prescribe in another state. And, oh yes, it was a weekend! The pharmacist where I was expecting to pick up the prescription mentioned looking for an online provider. My search landed me at PlushCare--with a 30-day free trial! I carefully followed all the directions and filled out the health information required for an appointment with an online provider--even though the appt was at 10pm! PlushCare sent timely reminders, instructions, and follow-up throughout the process, enabling me to know what to expect at every step. I was able to log on and connect easily. The doctor listened carefully and asked good questions. She agreed I needed a refill of my meds but suggested one that would be easier to take while traveling (one per day vs 3 x per day). I was able to pick up the prescription the next day and finally felt like I was on the road to recovery from my month-long sinus infection. While I didn't need to maintain my PlushCare membership once I was at home, canceling was clear and easy to accomplish--even before my 30-day free trial ran out. PlushCare provided a convenient and valuable service when I needed it. The name will stay in my contact list should I ever have a similar need.

I had a terrible experience with PlushCare and Dr. Eleanore Bernadas. I reached out for help with flu symptoms, including a 101-degree fever, and was seeking a prescription for Tamiflu. Dr. Bernadas outright refused to prescribe it, stating that because I’m young, I didn’t need it. Instead, she told me to take ibuprofen—advice I could have gotten for free online. What makes this even worse is that I went to GoodMDs just an hour later and was prescribed Tamiflu with no issues. Clearly, Dr. Bernadas made an unnecessary judgment call that left me feeling dismissed and uncared for. Additionally, Dr. Bernadas was monotone, lacked empathy, and seemed completely indifferent to my situation. She could not have cared less about me as a patient. Spending $130 for this appointment was a complete waste, and I feel scammed. If you’re looking for compassionate or effective medical care, avoid PlushCare at all costs. This experience was a complete letdown.

Easy access and great doctors available at a variety of times throughout the day