I had a medical need that needed…
I had a medical need that needed attention on the same day and the physician was understanding and helpfu.
By Edward L.
Monday, November 9, 2026 · Customer reviews of US businesses

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2,718 reviews
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Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
2,718 approved reviews, newest moderated first
I had a medical need that needed attention on the same day and the physician was understanding and helpfu.
By Edward L.
Very efficient! Very knowledgeable Dr. who was up to date with research. Highly recommend!
By kristi S.
Stay far away if you don't want to get charged over $300 for a 5 mins meeting and charge for nonexisting aftercare. On 9/8, I saw one of their doctors to get HBP pills. The meeting was no longer than 5 mins. I got my prescription and was told to go visit my primary doctor. They charged me $199 for the 5 mins. On 9/15, they decided to charge my insurance again for $134. They claim it's another visit. I haven't been back to visit them since the 9/8 visit. When I reached out to get information about the second claim, they told me it's for an "Annual Health Assessment." What a joke! It hasn't even been a week since I last saw them and they're charging me for an "Annual Health Assessment."I have not received any kind of "recommendations" as they claimed. They told me I shouldn't worry since it's just a preventive charge that will be covered by my insurance. It was nice to get quick help online but they will charge you for nothing. Total scam. Very disappointing. 11/8/21 - Reply to the response. I know how the billing works. I was already charged for my one visit and then charged again for a visit I didn't know about 7 days later. I already contacted your office. You told me the second charge was for an "Annual Health Assessment." However, to the insurance company, you charge it as a "medical visit." Total insurance fraud! 11/15/21 - They continue to secretly charge me $14.99 for membership without advising me at all. The $14.99 is not shown anywhere on my account with them and I can't unsubscribe without contacting them. Corruption is deep!
By Cali
Response from PlushCare Virtual Healthcare: online doctor· Nov 8, 2021
Hi Cali, I apologize for any confusion around billing. Medical billing is quite complex and hard to navigate which is why we attempt to make it easier! Our patients are not be responsible for bills beyond the copay for their visit. We do not backbill, so even if your insurance sends you an EOB, you are not responsible for that. If you'd like us to take a further look, feel free to send in a copy of the bill to our office via [email protected]
It was easy and a great experience
By Sarah K.
The Doctor was fast, professional and knowledgeable.
By Sameer M.
I am always happy with Plushcare. I have had online visits with a couple of different doctors and I have had great experiences.
By Kathy G.
He saw right off that i was depressed and helped me recover my ibs pill and started me on a new depression pill! I feel better all together
By Alicia
I have used this app 3 times in the last month for me and one of my kids great experience! I picked the same Doctor every-time, she was great, I joked that I have seen her more in the last month then my actual Doctor in 3 years because you can never get into see them. App is so easy saves your info, took my insurance! Highly Recommend, I may never go back to a traditional Doctor!!!
By Lisa B.