PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

My initial experience with the doctor was good but I changed my mind about the coarse of care and decided to cancel my account because I was not going to need it and even though I have cancelled my account and my account shows no active subscription I keep getting charged by plushcare. I asked for my card to be removed so this would stop and they claimed it was but once again, I am finding more charges from plushcare on my account. I want my cards and my account deleted but customer service is no help.

unhappy with service. paid and basically got ripped off. customer service is pretty rude too.

Go somewhere else. This site is a money grab. If you want to waste your money then go ahead. Horrible customer service and no feedback from doctor. I wasted hundreds for nothing.

They are OK for simple interactions, but if you need anything remotely challenging their support is abysmal. Trying to coordinate between insurance, pharmacies, and the plushcare team is a frustrating, time consuming, expensive, lengthy test of patience that I failed after several disappointing months.

This doctor was smart and kind. He made the visit very confirtable and was helpful in executing my needs medically. I am excited to continue with this same doctor at plushcare moving forward :). definitely reccomend plushcare & this doctor to anyone!

It prove to very difficult to have Plushcare correct any billing problem. I was trying to have them rebill my insurance (because the first time they used wrong info due to unintuitive website to collect insurance info). Plushcare is unwilling to correct that with the right insurance info I provided. Instead they keep asking me to deal with insurance billing. But insurance would be accept billing from patient. Plushcare just kick the ball instead of owning it. So frustrated with them. Spend tons of time on this.

My appointment started on time and my visit with my dr was great! Very knowledgeable and informative.

Plushcare,Doing it the right way Let me start by saying its hard enough to make your mind up to see a doctor about weight loss, which is what i need. 53 years old and many joint related surgeries later due to osteoarthritis and wear and tear from College sports and after. I actually was told about another company and spent a lot of money thinking i was on my way. a full month later, and nothing. This company forces you to use their app to communicate which they never do. Plushcare from the first moment, i called, selected 2 to be called back and a PERSON called me back. And SPOKE TO ME!! Huge... and i felt better. skeptical still. But i did, i joined looked at the appts to see a doctor about my weight loss and low and behold, I had a 7:15AM appt the next day - SATURDAY to be honest. Dr Savery was fantastic. Her "bedside" manner immediately dismissed the whitecoat syndrome i typically get and clam up. We exchanged some details and talked about my passed and how i had gotten here. Then a discussion about medications used in helping with weight loss, helping to keep my cholesterol and A1c down, and other stuff at levels they need to be at. Within 3 days, i filled out their intake form for the prior authorization, received a message back that same day stating it was received and sent to my provider, and in two days I was approved for the medicine. a day later i had my medicine. I am still waiting to hear back from the previous company i was with about my prescription, and anything else i sent a message about. In fact the second denial on the prior authorization when with this company was because my pharmacy provider was also trying to reach the company/doctors and could never get a response. So they denied me. Plushcare and everyone i have worked with in the last week have been just fantastic. If more companies, doctors offices, etc., would model how things are done at Plushcare, be a lot of happy and satisfied patents. I thank you plushcare, Dr Savery and everyone in the supporting staff that assisted.