Personalized customer service with REAL…
Personalized customer service with REAL people answering! Very fast service! The videos are so cute!
By Mary
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
654 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
654 approved reviews, newest moderated first
Personalized customer service with REAL people answering! Very fast service! The videos are so cute!
By Mary
I saw this advertised on Facebook and I thought why not... well iam absolutely blown away with how personal it is. The song is amazing, the message, just everything about that video was completely perfect! Could not recommend this anymore! Amazing quality, easy download. Just amazing. Honestly wish I could give more stars!! Thank you so much.
By June
The video for my daughter’s birthday was top notch. Everything about it was great. She has watched it multiple times, and it always brings a huge smile across her face.
By David C.
I had a personalised Bluey birthday video done for my grandson's 3rd birthday and it was just wonderful and he absolutely loved it ❤️ Thank you so much and I'll be getting one for my grand-daughter for her birthday in October 🩷
By Sarah B.
The video was amazing . Arrived very fast && price was fair as well 👍
By Elaine D.
Repeat customer here and definitely recommend. Ordered one for our three year old grandsons birthday and two more for grandchildren we’re roadtripping with this summer. They loved them.
By Carol M.
Disappointed…… it was a very good video but on the wording, it says turning five and she is actually turning six and Rumi even states that she is turning six which is great but the wording has a five on it. Too late to change it now I guess we’ll go with it.
By Christina
SOOO CUTE ! They got her picture right & her name ! It was a pretty long video as well. I recommend!!!
By Adriana