I got one for myself as a grown-up
I am a grown woman who wanted one for my birthday. And I loved it!!! I was teary-eyed. My adult money for my child-at-heart whims. Sooo perfect. Recommending to all my mom friends
By JE
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
654 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
654 approved reviews, newest moderated first
I am a grown woman who wanted one for my birthday. And I loved it!!! I was teary-eyed. My adult money for my child-at-heart whims. Sooo perfect. Recommending to all my mom friends
By JE
Fabulous video for my granddaughter can’t wait for her to see it
By Deborah T.
Ordered two custom videos with a picture. Received one the next day of ordering and have been waiting a week for the other. Emailed twice and still haven’t got a response. I won’t be able to show it as a birthday gift. Very disappointed.
By Sou V.
Response from PlusCup – Personalized Videos for Kids & Adults· Aug 12, 2026
Hi Sou, I’m so sorry to hear that. Could you please send me your full name so I can check your order? I wasn’t able to find any orders under the name “Sou.” Thank you, PlusCup Team
The video is well made and I'm pretty sure my boy is going to love it. Fast delivery as well.
By Prince K.
I ordered a Dino video for my Dad. It is great! The company uses AI to animate characters and backgrounds and presumably write standard scripts and songs as well. But the product is very good, the animation is bright, detailed and quite accurate. The songs and scripts are gorgeous. This is a great digital gift for family and friends who live far from you. I will definitely be ordering a K-pop one for a friend who lives away! 4 stars because it took a while to receive it and you may need to speak to the company via socials.
By Alice O.
I am so glad to have chosen to use this company. They do great work and I had an issue and contacted customer service and they responded with a solution in record timing. I will definitley be recommending to friends.
By Smile M.
My son loved his Bluey video I definitely would recommend and plan to use them again next yr for his birthday
By jinjji D.
The video was very well done. My granddaughter loved it
By Debbie J.