Absolutely amazing job!!
Absolutely amazing job!!! Received the video in less than 24 hours and was exactly what i asked for. Definitely recommend them!!!
By yamileth
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
654 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
654 approved reviews, newest moderated first
Absolutely amazing job!!! Received the video in less than 24 hours and was exactly what i asked for. Definitely recommend them!!!
By yamileth
This is a very beautiful video 😊 Very prompt delivery. My son would love this for sure 💙 Will make this again. Thank you.
By Yinka
I purchased this as a special gift for my 2 yr old grandson, paid the extra for rush delivery and it arrived too late. Literally just minutes before the 24 hour delivery as promised. The beginning of the video was cute and personable but the ending when Thomas sang happy birthday he kept repeating my friend instead of my grandson’s name. That was very disappointing. I wrote back and asked for a remake to make things right but it’s been 4 days now and no response.
By Mary
Ordered the kpop personalised video for my daughter’s birthday. It’s absolutely brilliant. It’s nearly 6 minutes long so you defiantly get your moneys worth. I can’t wait for her to see it especially the bit where Rumi (her favourite) says her name and a special little message. Absolutely blown away by this 10/10
By Kelly
Amazing quality, they pronounced my sons name correctly. Delivery was fast! Quality was amazing. Overall amazing my son was so suprised and couldnt stop smiling when he saw it.
By Brittney B.
Made mommy cry lol and my daughter absolutely loved it. When they said her name and her picture popped up she was so excited and happy. This was a great unique gift that my 3 year old enjoyed.
By Erica
Very happy with the product.
By Vladimir
Saw this company's ad on Instagram and with my little one's birthday coming I knew he would love it. I'm so glad I ordered. The quality of the video is great and was very easy to order. I got my order the same day which was even better! I can't wait to show my little on his birthday!
By T J.