plumbingoverstock.comReviews of plumbingoverstock.com

Ordered over 10k in supplies and its been 3 weeks still has not shipped. Have sat on hold over 8 hours in the last week and no one answers. When they finally did they just give excuses and no solution.

I ordered a soap dispenser on 2/21/2026. The status said shipped, but it had never shipped. I have contacted customer service 4 times over the past 8 weeks and get the same response. “We will put in for a request for reimbursement. That will take approximately one week. Following that we will take 7-10 business days for your refund to show up.” Seriously, I think this is a scam. It is absolutely work the FTC looking into this operation.

Do not purchase anything from this company. They should be called Plumbing Not-In-Stock. I purchased an expensive Body Glove water filter on their website. After 10 days of no shipment, I contacted their customer service via e-mail, only to learn the filter was not in stock. I waited another 40 days and nothing. I requested a refund and was told it would process. That was 15 business days ago. It's been over two months since I placed my order and I've got no filter and no refund.

Read these reviews before you give them money you’ll never get back! I bought a kitchen sink grid in December and they charged my card. I then checked in a month later because it never shipped. They replied right away saying the order is pending processing. A few more weeks went by and I checked again, same reply - the order is processing but we’ll send you an update asap! A month later, same thing. I cancel the order and request a refund. A month later, still no refund. Same story over and over from others. What a scam of a company. Someone should investigate this.

We needed a single bowl kitchen sink with an 8" depth undermount. Nantucket produces the item, but everywhere else it was priced beyond our budget. We got it from plumbing overstock in a timely fashion, at an affordable price, well packed, and it's now installed on our new countertops.

My experience was disastrous. I ordered a custom $1,600 lighted makeup mirror. The item shipped was significantly different than the description and picture on the website, and it had a plug for a European outlet, which is useless in the U.S. The company said they wouldn't accept the return since it was a custom order, no matter that they didn't fulfill the order correctly.

Complete Scam. Stay far away from this company!

Don't be fooled by website reviews and BBB rating as I was. Shipping date for my order was never set. I am still waiting for my refund after having cancelled my order over a month ago.