Plexaderm®Reviews of plexaderm.com

Response from Plexaderm®· Jul 8, 2026

Thank you for your incredible feedback and for being a loyal Plexaderm customer for the past 5 years! We're thrilled to hear that Plexaderm has stood out from everything else you've tried and continues to deliver the results you love. Your long-term support means so much to us, and we truly appreciate you taking the time to share your experience. Thank you for being part of the Plexaderm family!

Response from Plexaderm®· Jul 8, 2026

Thank you for sharing your feedback. We're sorry to hear that Plexaderm didn't deliver the results you were hoping for. Getting the best results with Plexaderm can take a little practice, as applying the correct amount and allowing it to dry completely without making facial expressions are important steps. If the product isn't applied as directed or if too much or too little is used, the tightening effect may be reduced. We'd love the opportunity to help you get the best possible results. Please reach out to our customer experience team at 1-800-681-0366 and we'll be happy to provide personalized application tips and assist with any questions you may have.

Response from Plexaderm®· Jul 8, 2026

Thank you for sharing your detailed feedback. We're sorry to hear about your experience. Plexaderm is designed to provide a temporary tightening effect, and we understand that results may not meet everyone's expectations. If you experience excessive tightening, flakiness, or a dry appearance, it is often a sign that too much product has been applied. With Plexaderm, less is more—a very thin layer typically provides the best results. Regarding the tube, it should not dry out after opening when the cap is securely replaced after each use. The product has a shelf life of up to 2 years when unopened and 1 year after opening. If your tube dried out prematurely, that is not the experience we expect, and we'd encourage you to contact our customer experience team at 1-800-681-0366 so we can look into what happened. We appreciate your feedback, as it helps us continue improving both our products and the customer experience.

Response from Plexaderm®· Jul 2, 2026

Thank you for sharing your experience. We're sorry to hear that Plexaderm didn't meet your expectations and that you experienced flaking despite following the instructions carefully. We also understand your disappointment regarding the FaceTime request. At this time, we don't offer one-on-one video consultations, but we truly appreciate the suggestion and will certainly consider adding this type of support in the future. Your feedback is valuable to us, and we hope to provide an even better customer experience moving forward.

Response from Plexaderm®· Jul 2, 2026

Thanks for the honest feedback! We're sorry our new jingle wasn't music to your ears. While we don't sell earplugs, we do appreciate you taking the time to share your thoughts. We'll be sure to pass your comments along to our team.

Response from Plexaderm®· Jul 2, 2026

We're sorry to hear that the product didn't work for you and that it didn't meet your expectations. We understand how disappointing that can be, especially when the results don't match what was advertised. We'd appreciate the opportunity to learn more about your experience and see if there's anything we can do to help. Please reach out to our support team so we can assist you further, 1-800-681-0366.