Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
711 reviews
Plexaderm®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on.Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Plexaderm® (plexaderm.com) has 711 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
711 approved reviews, newest moderated first
Does not work even slightly. You might as well through $50 in the garbage. Just another expensive scam
By Ed D.
Response from Plexaderm®· Feb 28, 2020
Hi Ed. We are disappointed to hear that you are not amazed by your results. Your satisfaction is very important. Please let us know if you need any assistance with your application or if you have any questions. If you are not completely satisfied then your order can be returned within 30 days for a refund.
Ordered and paid for the trial size. Thank goodness After application skin started to burn Rinsed off some of it. What I left on caked and did not help lines or dark spots. Threw rest in trash.
By Deborah D.
Response from Plexaderm®· Feb 25, 2020
Hi Deborah. We are very sorry to hear about your unusual experience. We recommend discontinuing use with any redness or irritation. Your order could have been returned within 30 days for a refund as all purchases are backed with a 30 day money back guarantee. Please let us know if you have any questions.
This product is worthless!!! Please don't waste your hard earned money on this GARBAGE!!! I TRIED IT EVERYDAY FOR 2 WEEKS WITH NO RESULTS!!! Why take people's hard-earned money for this defective product! Purchase it and you will be disappointed, just like i was! Please don't waste your time nor money...
By Teresea Blykebeauti J.
Response from Plexaderm®· Feb 19, 2020
Hi Teresea, We are sorry to hear that you were not satisfied with Plexaderm. Our customer care team would be happy to go over some application tips that could help improve your experience. We also offer a full 30-day money-back guarantee on all purchases. You can contact customer care at 800-665-2317 or [email protected]
Plexaderm does work.....and if you don't smile or talk...it looks good. When I smile, there are new wrinkle lines. It feels awful on your skin. I tried to mix with make up....several times, according to instructions, and it does not work. I even bought a mineral powder foundation to use...still, when you smile you have new wrinkles because the tightened skin pulls and wrinkles in new places when you smile. All in all, I wish I had sent mine back after the first try, but I just kept trying and then the 30 days was up. Don't waste your money on this junk. The only way to be rid of bags under your eyes is plastic surgery.
By Paula R.
Response from Plexaderm®· Feb 10, 2020
Hi Paula. Thank you for taking the time to leave feedback. We are sorry to hear that your Plexaderm didn't work as you had hoped. From what you described, it sounds like you may have applied too much. We recommend using a half-pea sized amount which can be shared between both under-eye areas. As for makeup, you can use makeup with Plexaderm. Eyeshadows, eyeliner, mascara, and blush are all good products to use with Plexaderm. If you use liquid foundation be sure that it is oil-free as many of the oils in makeup will lessen the effects. Some water-based foundations can be lightly applied over Plexaderm. We hope this was helpful and thank you for your interest in Plexaderm.
I tried it every way but always leaves my skin cracked and pulled and looks like I have too much makeup on. I tried small amounts larger amounts cream before and after. What am I doing wrong
By Mimi L.
Response from Plexaderm®· Feb 4, 2020
Hi Mimi. We are very sorry to hear that you are having some trouble with your application. Our friendly customer care team is available to walk you through troubleshooting and help you achieve amazing results. Please feel free to reach out to us at 1-800-681-0366 or by email at [email protected]. We look forward to speaking with you.
Does not work. I ordered mine the first part of December and as of 3 weeks ago, I still had not gotten it. I also ordered a moisturizer. $70+. Used as directed and even after 30 minutes, nothing had changed. Later in the day, the dark circles under my eyes were darker than before I used it. By the way, I called 3 times about my order and finally the 3rd time I got an answer. It was "lost in the mail". So my order date is the first part of December and I only got it last week so the "30-day satisfaction" is no good for my order. Not a happy camper and your customer service people are rude. One more question. Why do you have a drunk lady on one of the ads on now? "Who am I", I'm in love with my mirror right now". And her speach is slurred. DO NOT BUY THIS STUFF!!
By Debbie Tibbs B.
Response from Plexaderm®· Jan 17, 2020
Dear Debbie, We are very sorry to hear that you are not pleased with Plexaderm or our service. Please note, your 30 day money back guarantee begins the day your order was received. Let us know if you would like any assistance with your application or if you have any questions. Your satisfaction and results are extremely important.
I purchased a bottle of Plexaderm, when I receive it, the bottle was empty. I was ripped off.
By Cheryl S.
Response from Plexaderm®· Jan 14, 2020
Dear Cheryl, We are very sorry to hear that you are experiencing difficulty with dispensing. Important Points to Make Sure Plexaderm Works for You! *Prime the bottle – It usually takes about 10-15 firm pumps until product begins to flow. For first-time use, remove cap and gently press the pump approximately 10-15 times to prime. Plexaderm will begin to dispense after the pump has been fully primed. • Place the bottle on a flat, level surface and remove the cap • Using your thumb, slowly and firmly push the pump down until it cannot go any further. • Continue pushing down the pump until product begins to flow, typically about 10-15 pumps; however, it could take longer so be patient • Once the desired amount of product has been dispensed, replace the cap for safe storage If you do not have luck with the above priming steps, try our advanced priming tips! • Hold the bottle with one hand, using the palm of your other hand, ensuring that your hand is completely covering the hole where the product dispenses from, quickly and firmly press the pump all the way down and release in increments of 5. o This will build up the air pressure needed to dispense the Plexaderm • Check after each set of 5 pumps for product coloration at the tip. When you begin to see this, that means product will begin to dispense within the next few pumps. IMPORTANT- Do not tamper with the self-sealing valve as this could damage the pump Please contact our friendly customer care team if you need any additional assistance or if you have any questions. We can be reached at 1-800-681-0366 or by email at [email protected]. Thank you.
I oder this plexaderm,and it did not do what you advertised,I was kinda Leary of buying it,but I did just I thought it would work,but it did not. You can take a couple of egg whites beat them put them under your eyes,same thing dries and feels the same way.i was very disappointed.
By Sam
Response from Plexaderm®· Jan 14, 2020
Hello Sam. We are terribly sorry to hear that you are disappointed with your results. The application process is most important for amazing results. Please let us know if you would like any assistance with your application or if you have any questions. Your satisfaction is extremely important and our customer care team is available to help. We can be reached at 1-800-681-0366 or by email at [email protected]. We look forward to hearing from you.
