Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
711 reviews
Plexaderm®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on.Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Plexaderm® (plexaderm.com) has 711 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
711 approved reviews, newest moderated first
Bought the sample pods. Is this what it is suppose to look like? Orange, not able to apply, semi-hard???? It is not like a lotion at all!!! If you try to apply this semi hard stuff, it just pulls your skin in every direction.
By Tudorhouse
Response from Plexaderm®· Apr 4, 2023
Hello Tudorhouse , Thank you for bringing this issue you have to our attention. We will be having a team member reach out to you directly to assist you. We apologize for the inconvenience
First, let me say that I am African American. I tried your product about a while ago, I loved your product, I was satisfied, and would have continued using it. But, what I found was that it left a white residue under my eyes that I did not like. So, my conclusion is that this product does not do well on darker skin. If for your product would perform well on dark skin you would most definitely have my business for life. And I would recommend this product to all of my friends.
By Derrick S.
Response from Plexaderm®· Dec 20, 2022
Hello Derrick, Thank you for taking the time to leave a review. Generally if you have any residue it suggests that to much product it being used. Half a pea sized drop is all that is needed per application.
I have had a new bottle for a few months. And I cannot get it to pump any of the product
By Sandy
Response from Plexaderm®· Dec 13, 2022
Hello Sandy, we have attempted to reach out to you however do not have the necessary information to contact you. We would like to fix this issue for you, if you could please contact our customer care team.
I love what product does for me but this lil plastic pods are aggravating! i’m older and it’s difficult to squeeze the product out when you are “almost” at end! zig you cut pod with scissors you can get more out but then the rest dries out! Poor design! The pump was a problem as well! What about a jar???? Reconsidering my purchase which is disappointing bc I love what my eyes look like when used
By Sue D.
Response from Plexaderm®· Dec 8, 2022
Hello Sue, We are very happy to hear that you love Plexaderm! We are sorry you are having difficulty with the applicator. We will be having a team member reach out to you directly so that we can assist you with this issue. We value you as a customer and look forward to fixing this for you.
Product definitely delivers results but they are short lived. Afters couple hours product started to flake and peel. I wish it would have gave me a longer result but I was happy with the result.
By Susan M.
Response from Plexaderm®· Dec 8, 2022
Hello Susan thank you for taking the time to leave a review. We appreciate you're honest words.
Works UNTIL it dries. Used a little less than pea size both times. And both times, as soon as it dried, despite NOT moving, I saw cracks all around my eyes. Worse than before I applied the product. Very disappointed. Waste of time and money.
By Linda D.
Response from Plexaderm®· Nov 28, 2022
Hello Linda, thank you for taking the time to leave a review. We are sorry the results from the product was not up to your satisfaction. Please feel free to take full advantage of the 30 day MBG.
I love this product and have been using it for years. I would give it 5 stars, except for this problem. I have a brand new bottle that I purchased in the past year that will not pump. It's certainly not that I don't know how to do it. It's too expensive to just throw it away. It's not the first time I've come across this issue. Gail
By gail N.
Response from Plexaderm®· Nov 16, 2022
Hello Gail, thank you for bringing this to our attention. We will be having a team member reach out to you directly to assist you with the matter. We apologize for the inconvenience.
I have been using this product for awhile and have found some success with it but my last bottle I could not dispense the product from the bottle. I have had this problem other times but if I continue to pump the nozzle it finally dispenses the cream. This time I could not retrieve the product from the bottle. I am very frustrated with this product and I would like you to consider sending me 2 bottle, at no charge, so I can be compensated for this problem. Thank you.
By Theresa K.
Response from Plexaderm®· Oct 10, 2022
Hello Theresa, thank you for taking the time to bring this to our attention. We apologize for the inconvenience if you would like you can contact our customer care department for better assistance.
