Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
711 reviews
Plexaderm®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on.Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Plexaderm® (plexaderm.com) has 711 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
711 approved reviews, newest moderated first
Good day, I have followed instructions and applied Plexaderm with 0 results. Any suggestions? What is MGB?
By Monique P.
Response from Plexaderm®· Sep 12, 2023
Hello Monique So long as you are applying it to a clean dry face and are using no other products results should be attainable. Please be advised each purchase has a MBG.
I love plexaderm. I’ve tried the cheaper alternatives and nothing works as well. The little pods are awful packaging but it’s still the best product and worth the money.
By Carol M.
Response from Plexaderm®· Sep 6, 2023
Hi Carol! thank you for taking the time to leave a review. You will be happy to know that we actually have a new packaging option coming out in the next few weeks. We believe it will be a great new option for everyone.
The product seemed to reduce the puffiness under my eyes however, it left a dark color under my eyes. Tried applying multiple times according to the instructions with no success. It still left the dark color under my eyes. I am a woman of color & reading the reviews from other people of color we’re all experiencing the same issue.
By Steph
Response from Plexaderm®· Sep 6, 2023
Hi Steph, we would love the opportunity to discuss you're experience with you. However trust pilot does not provide any contact information. If you have the time please feel free to contact our customer care department so that we can better assist you.
Plexaderm would be amazing if it didn't leave a dark residue. I wish I could upload a pic. I even tried to blend it with my water-based concealer as in the YouTube tutorial but it leaves a dry concealer residue (sigh).
By Zephaniah I.
Response from Plexaderm®· Sep 6, 2023
Hello Zephaniah, if you are experiencing any residue we recommend using less of the product. Half a pea sized drop is all that is needed. Should you have any questions please feel free to contact our customer care department. We appreciate you taking the time to leave a review.
I find it appalling that Plexaderm didn't have the intestinal fortitude to respond to the Black women who reviewed their product. I will never try it for that reason...a company who ONLY welcome White customers even those who exclaim their product is "horrible." You be the judge!!!
By Robert B.
Response from Plexaderm®· Sep 6, 2023
Hello Robert, we appreciate you taking the time to leave a review. We appreciate you're passion on this subject. However by our account every review prior to this has been responded too.
I've been using for years..loved it! However..I HATE the new individual little pods. They are hard to squeeze and when it finally comes out...its way to much...alot if product wasted! And I think they changed the makeup of the product..alot of white residue now. It's a shame. I'll be looking at other products now. Another company went and wrecked a good thing
By Sue M.
Response from Plexaderm®· Sep 6, 2023
Hello Sue, thank you for taking the time to leave a review. You will be happy to know that we actually have a new packaging option coming out in the next few weeks. We believe it will be a great new option for everyone. Also the formula has not changed just the packaging so if you are seeing any residue we recommend using less of the product.
I haven't used the product, I'm researching to product to see if I should use it. And so far, while I have read the first page of Trustpilot reviews, I notice that a response from Plexaderm is given to all reviews of its products except for the reviews coming from the three black women that have commented on the product so far. Why is that??? Does black people deserve not to be responded to their reviews? This is probably why this product has so many bad reviews.
By Dollie R.
Response from Plexaderm®· Sep 6, 2023
Hello Dollie by our account all reviews prior to this one have been responded too. We appreciate you taking the time to leave a review.
Ordered one of their packages on their Canadian Website. The total dollar cost had the letters CDN beside the amount. However, only recently noticed that they converted the cost to US DOLLARS for $170.76. This seems like the “bait and switch” scam some retailers have used. SO BE CAREFUL everyone.
By Wayne R.
Response from Plexaderm®· Sep 6, 2023
Hello Wayne, thank you for taking the time to bring this to our attention we will have the matter looked into.
