another 4 days and still no reply item arrived today but im not game to return because i dont trust them to respond and give a refund call themselves a trusted online business but they are not
still no response
By charles K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
49 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are proud to offer consumers a one-stop shop for buying a wide variety of adult novelties.
Pleasure Playz (pleasureplayz.com) has 49 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
49 approved reviews, newest moderated first
still no response
By charles K.
We had a good experience with this company
By Connor
I didn't think that I will find a better service than my local shop... Thanks to Irina, I am now much more open minded and satisfied. She literally blew me away. Her support was awesome and the package came pretty quickly too! Excellent service!!!
By Jason F.
ORDER 3 ITEMS ONLY 2 CAME NO ANSWERS FROM THEM EMAILED CALLED A MILLION TIMES NO RESPONSE CUSTOMER SERVICE IS SO HORRIBLE AT THIS POINT IM SCARED TO OPEN MY TOYS CAUSE THEY MIGHT WORK AS HORRIBLE AS THIS COMPANY DOES
By blue
We were very happy with the help we got from Pleasure Playz customer service.
By Lexi
I Placed my order and received my purchase on time but one of the 4 items I paid for was DOA ... I tried contacting via email and phone number on website but never got a response ! Extremely frustrated with customer service and will NOT be doing business with this company ever again !!!
By wesley A.
Overall, we're very satisfied with our experience with Pleasure Playz
By Chrissie
Very good service and quick delivery
By Anne