OsmoReviews of playosmo.com

Responded quickly to issues

keine Angaben

I was sent the wrong vacuum cleaner, not the one that was advertised, but Osmo swiftly replied and promised to send a replacement, the uprated version which is the one I was expecting. Hopefully it will arrive soon and I can do another review.

Very helpful when I mistakenly made an order for two items instead of one. Thanks for the great and friendly service.

They will replace the broken vacuum cleaner. Waiting to receive it.

I truly thank you for your rapid response time.That really means a lot. I hooked everything up without cabling it to make sure that it would work and it all worked. I logged into the Viidure App.which leaves a lot to be desired.It seems like their end goal is to have you buy some of their subscription packages. The directions supplied with the OSMO aren’t really helpful. I think that this will be a Christmas gift to my Son-ln Law as I can’t picture myself, an 80 year old climbing all in and out of my Pacifica in the middle of a cold, snowy Michigan Winter. I wouldn’t be able to move for a week. I went to You Tube to try and get some help and I did find a lot of people that trashed OSMO as a sham and fraud, but it did start up and was taking video with both front and back cameras once I figured a few things out. But I do appreciate your prompt response and help. Thank you.

Quick response from customer services who provided all the information I required. Apology given that information was not included with the product in the first instance.

Correct information, fast response