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By Dieter K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
400 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo merges tactile exploration with innovative technology, actively engaging children in the learning process.
Osmo (playosmo.com) has 400 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 27 reviews with 4 stars · Clear filters
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By Dieter K.
Communication good
By Twiglet M.
The Customer Services group were very speedy and efficient except for the blip at the end and that was quickly rectified. I needed to cancel my order which I did within hours of placing the original request. Understanding Customer Services TEam
By CollectPlus Customer Margaret W.
need to print the sizes larger .make it so people will see them sooner.thank you
By staub
Great support
By Karina S.
The BYJUS workbooks are great but lack learning material for the children. I know teaching them myself is rewarding but some of the content are things I haven’t had to think about in a long time and when clicking the video tutorials and getting the no video lessons available is disheartening. For the price of the books, I was hoping for more specific video lessons to what my child is working on the workbooks at least. They are a great tool but the AI vision tracking can sometimes be very difficult to read the drawings with good light and well drawn lines. Having to force quit the app typically fixes it but my child gets angry when it happens cause they “did it right”. The little stands for the pens are nice, but it would be nice to have a bigger eraser for the kids to use especially for the lower level stuff where hand writing is already hard for them.
By Eric D.
I bought the games for my grand-daughter, age 6. She likes them but doesn’t fully understand how they work. More comprehensive tutorials would be helpful as often I myself can’t even figure out what she is supposed to do. I think she could get more out of them with more and clearer instructions. Thank-you.
By Maryann H.
I got this for my students to use as practice for letter sounds (reading teacher) other games as a reward. Now my 3 year old grandson loves the interactive stories and is learning his alphabet and sounds! Very fun! Well done Osmo! Sometimes it’s confusing to know what programs you have purchased with the bundles and, since I have older versions, it would be nice to just purchase the new pieces. But overall it’s a great tool for young and… more experienced learners!
By Keri M.