Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
46 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
play.geforcenow.com is listed under Gaming.
play.geforcenow.com (play.geforcenow.com) has 46 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
46 approved reviews, newest moderated first
well i wish i checked trustpilot before i subscribed for 6 months. bye bye money. terrible service, terrible quality, terrible gaming experience. wouldnt recommend to an enemy.
By Edgaras M.
Terrible game support. Terrible Customer Service. Terrible stream quality. They also claim their service is non refundable, which is a violation of Australian consumer law. Terrible everything, nvidia should drop Cloud.GG in Australia and do it themselves.
By User
games that i have in epic games store most of the time are removed from nvidia geforce now, and any free game that epic games store gives , nvidia removes it from their list... even old games cant understand , plus 100HOURs for sometimes a sh***ty session sometimes even waiting 30min or more to join a server... plus now the LIMITE ON HOURS i can play WTF
By Di
I have a paid subscription of 10.99 a month, but luckily i got it on a discount. The service is horrible, my game (Cities skylines 2) crashes all the time and suddenly there are waiting queues of over 200 and when youve been in the queue for over an hour your game just crashes instantly and you can re-enter the queue. Terrible experience, don't recommend getting it if its not on a good discount.
By Piootje
App is great BUT just wish your game not get maintence if maintence appear can take 3-4 days so a game like mine ( throne and liberty) that making every week update you will pay the geforce now sub for 1 month and you will be able to play the half friday 7/12 maintence 7 hours , saturday again maintence so we must loose our job to play on monday because they are trollers
By giorgepanathas
Poor customer service. GFN was down and they don't even credit. Service is often unrreliable due to updates taking hours or even days to process, some games break after updates and takes days or weeks to fix.
By Ben
I payed but they are still making me wait for a rig, disconnected me from a game a few hours in although i have 6 hours session on my subscription. Lost all the progress and wasted allot of my time
By Daniel H.
Geforce Now is a joke. Launch the app. Login. launch a Diablo 4 game. Log into that after looking up another password (every time, can't remember who I am for some reason). click-wait, click-wait,click-wait,click-wait,click-wait,click-wait,then you can't skip the game videos. Literally sitting here for ten minutes trying to get to gameplay. Kill the app. Start over. click-wait,click-wait,click-wait,click-wait,click-wait,click-wait,click-wait,click-wait,click-wait,....forever. Know what? I'm not in the mood to play anymore. Nobody has enough time to play on this crappy platform. Enjoy that $60 bucks NVidea. You'd better stretch it out.
By Jacob C.
