PlatePass Scam Double Toll Charges
I opted out of PlatePass service with Hertz Boston Logan and paid all tolls myself using my own EZPass Transponder showing proof of payment, yet PlatePass charged me a $149 service fee anyway. When you send them an email on information at platepass.com they don't resolve the problem but repeat that you were charged. Honest Update: I asked for additional details on the toll charges and was given a list of tolls in a different are of the country which I nor the car had been to so they finally came back after a few days apologising for the "mistake" and reversed the charged. I don't understand how this happens but want to make you aware. I'll increase to two stars instead of one due to the resolution. For others: get your own EZPass Toll Transponder, make sure the vehicles license is added to your online EZPass account and keep monitoring additional charges on your credit card even weeks after your rent the car. Don't assume their your toll charges, ask for toll level details.
By Art