Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
115 reviews
Plants ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Plants Express, California's premier online nursery! From our California growing operations, we’ve supplied millions of trees and shrubs directly to homes and landscaping projects with a focus on healthy plants, reliable delivery, and real customer support. 🌎💚We are NOT affiliated with Plants Express UK or any UK-based company.
Plants Express (plantsexpress.com) has 115 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
115 approved reviews, newest moderated first
Efficient delivery...right on schedule with clear notification. The plants are gorgeous and healthy.
By ASTABAKER
Response from Plants Express· Jun 1, 2026
Thank you! On-schedule delivery with clear notifications, and gorgeous healthy plants at the end of it, is the experience we work hard for. Enjoy them!
No warranty on there plants and could not tell me a delivery date and when they did it was wrong, Go to a big box chain like Home Depot, Lows.. one year warranty
By Jr
Ordered from the UK for delivery to family in Sacramento and all went smoothly, beautiful English lavender plants at a great price
By JCC
Response from Plants Express· Jun 1, 2026
What a thoughtful thing to do, JCC, sending English lavender to family in Sacramento all the way from the UK! So glad it went smoothly and the plants arrived beautiful and well-priced. Thank you for trusting us with a long-distance gift. 💜
Plant delivered on the promised day, at the promised time. Beautiful, healthy tree.
By John
Response from Plants Express· Jun 1, 2026
Thank you, John! Delivered on the promised day and time, with a beautiful healthy tree to show for it. Couldn't ask for more. Enjoy it!
Great delivery servic
By Eric P.
Response from Plants Express· Jun 1, 2026
Thank you, Eric! Great delivery is something we take real pride in. Glad it showed.
While I’m very disappointed that half of my order was cancelled because of quality issues, I’m glad that half of my order was canceled because of quality issues! The Manzanitas that were delivered are beautiful and I’m looking forward to planting them soon. I’ll be placing an order for the canceled plants as soon as they are made available. Every plant we have every received has been in tip top condition.
By Jane
Response from Plants Express· Jun 1, 2026
Jane, thank you, and we appreciate your patience. We'd rather cancel plants than ship any that don't meet our quality bar, so we're glad you see it the same way. Those Manzanitas are special natives and we're thrilled yours arrived in tip-top shape. We'll have the rest back in stock soon and would love to complete your order then.
Excellent service
By Patrick L.
Response from Plants Express· Jun 1, 2026
Thank you, Patrick! Excellent service is what we aim for every time.
I received healthy plants as described on order, on time. Will buy again.
By James N.
Response from Plants Express· Jun 1, 2026
Thank you, James! Healthy plants, exactly as described, delivered on time, and a 'will buy again' to top it off. We'll be here when you're ready.
