Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
428 reviews
PITS Data RecoverySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PITS Data Recovery delivers expert data recovery solutions to businesses and individuals worldwide.With years of hands-on experience, our skilled engineers recover data from failed hard drives, SSDs, RAID systems, servers, and other storage devices regardless of the failure type. We’ve earned a 99% success rate in restoring critical files across all major platforms and storage technologies.
PITS Data Recovery (pitsdatarecovery.com) has 428 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
428 approved reviews, newest moderated first
PITS Global Data Recovery Services informed us every step of the what what to expect and the cost involved. They were able to recover all of the data we would have otherwise lost according to other companies.
By Eric
Response from PITS Data Recovery· Jun 20, 2022
Thank you Eric for rating our services. We were happy to help you recover your important data.
My biggest point of praise for PITS Global is their customer service. I know that I was a difficult customer. A part of it was my ignorance to recover process. Another part of it was not communicating well. Even so, the crew at PITS Global never lost their composure and did their best to work with me every step of the way. They definitely work to serve their customers. I highly recommend.
By Omofehintola A.
Response from PITS Data Recovery· Jun 20, 2022
Thank you for rating our service. Your feedback is very important to us.
They were able to recover all data on my flash drive quickly. The process was seamless and much faster than I expected! I highly recommend!
By Gerald M.
Response from PITS Data Recovery· Jun 20, 2022
Dear Gerald, thank you for your review. We are glad you found our service helpful.
I reached out to this company after searching usb corruption on Google. They boost a 99% success rate, so I figured I'd give them a chance. I spent $49 and mailed my usb. It took a week for them to respond to say my usb was corrupted and they couldn't fix it 🤦🏽 AND they refused to give my money back per their 100% money back guarantee on their website.
By Kandice W.
Response from PITS Data Recovery· Jun 29, 2022
Dear Kandice, We are very sorry for miscommunication. We do not have money back guarantee for non-refundable evaluation fee. Our full terms are publicly available on our website: https://www.pitsdatarecovery.com/legal/terms-and-conditions/. The fee is refunded only if a customer decides not to ship the device and proceed with our service. This symbolic charge covers only our two way shipping costs and our of technicians' time spent on the evaluation process is not charged to customers. We have investigated your case and see that there was delay in evaluation process. Please be informed that some cases require more time for evaluation and we apologize for that. We would like to kindly inform you that considering the delayed in evaluation service our accounting department was instructed to refund the $49 momentarily. Based on our records you received the amount on June 16, 2022. Please let us know if you have any questions: 888.611.0737 Regards, PITS Global Data Recovery Services.
Amazing Service!! Super helpful and the best part was the communication!! Thank you so much PITS for recovering my company Data! Alberto L. Feliciano IT Specialist CCPA PR
By Alberto L F.
Response from PITS Data Recovery· Jun 20, 2022
Thank you for rating our services, Alberto. We were happy to help you recover your important data.
PITS Global is a high class and respected data recover company. As a customer, I was treated well and very happy with the results of the data recovered on my damaged drive. Five stars!
By Aaron M.
Response from PITS Data Recovery· Jun 20, 2022
Dear Aaron, thank you for the kind words. Your trust is very important for our company.
Professional and accurate.
By Caitlin R.
Response from PITS Data Recovery· Jun 20, 2022
Thank you Caitlin, we appreciate you rating our service.
Outstanding work and great professionalism. Thank you.
By Jose R.
Response from PITS Data Recovery· Jun 20, 2022
Dear Jose, thank you for reviewing our service. We appreciate your feedback.
