Battery purchase
I made a purchase of a battery for my electric reel that was the wrong item. Called to explain the issue and they sent me a return label to ship it back. No questions asked! Thank you for great customer service. Kim
By Kim
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
553 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.
www.piscifun.com (piscifun.com) has 553 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
553 approved reviews, newest moderated first
I made a purchase of a battery for my electric reel that was the wrong item. Called to explain the issue and they sent me a return label to ship it back. No questions asked! Thank you for great customer service. Kim
By Kim
The service I received was great.
By Elijah V.
Great service and good quality reels. Rods
By Dan H.
QUALITY OF THE PRODUCT IS CONTINUALLY GETTING BETTER AND COMPETIVE TO SOME HIGHER BRAND FISHING PRODUCTS. WHAT IS ALSO GREAT IS THE WAY PISCIFUN KEEPS YOU INFORMED ABOUT WERE YOUR ORDERED ITEM IS AND WHEN IT WILL ARRIVE.
By Manuel R.
I was very unhappy that I could not contact anyone to physically speak to in reference to placing my order and obtaining information. I gave up in desperation, expecting I would have to return my items if anything was incorrect assuming I could get a refund. Very unpleasant experience. This company desperately needs 800 customer phone support that is reliable. I left repeated messages per the message system with never receiving a single response. Unacceptable service.
By Jeff C.
Response from www.piscifun.com· Jun 3, 2024
Hello, We apologize that our customer service staff did not answer your call in a timely manner. Please do not worry, we will look into the problem and actively improve. To help you resolve your problem faster, we also contact you by email, which you can check and reply to us at any time. We will get back to you within 24 hours and help you resolve the issue. We look forward to hearing from you at any time.
i received both rod and reel. the only problem i had they shipped separately. i only had tracking number for fedex. but after contacting piscfun.com . i was able to track my reel through usps. so the matter was resolved.
By Joseph L.
got mt reels as promised. good looking and great reels
By Douglas A K.
Outstanding customer service! I needed a change to my order and they responded quickly and sent the correct size spinning reel. The product itself operates smooth and I’m excited to take it out on the water.
By Dennis W.