Customer service was great
Customer service was great. Placed an order for a set of matching head covers but 1 was sold out. They were able to switch out all the head covers to match.
By Michael D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
pinsandaces.com is listed under Golf & Ultimate.
pinsandaces.com (pinsandaces.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 174 reviews with 5 stars · Clear filters
Customer service was great. Placed an order for a set of matching head covers but 1 was sold out. They were able to switch out all the head covers to match.
By Michael D.
There was an issue with my order and your customer service team made it right immediately. Great customer service.
By Martin
My question was answered straight away
By richard O.
The representative that sent me the email about my situation was clear and concise as to where I could find the travel bag and it was there. I thank you for all your help and your company for making a very great product! I could not believe how great the bag looks and feels incredible. I thought about a couple other companies because I work at a golf course and have seen every type of bag. Pins and Aces is one that I don’t see as much as the others but I would have to say that the people who have the other bags wasted $100-$200 on bags that don’t have the components your bags have.
By Steve L.
Great follow up and discounts!
By Rick
The best affordable golf brand out
By James D.
Responsive, informative
By Douglas W.
I was just giving a heads up on a matter. Not actual support for me. I'm not even a client.
By Tammy