Great Communication.
Great Communication. Thomas was terrific. I mistakenly ordered the wrong bag. Tom took control and fixed the issue immediately. Thank you Tom.
By William
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
pinsandaces.com is listed under Golf & Ultimate.
pinsandaces.com (pinsandaces.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 174 reviews with 5 stars · Clear filters
Great Communication. Thomas was terrific. I mistakenly ordered the wrong bag. Tom took control and fixed the issue immediately. Thank you Tom.
By William
Responsive customer service! Now if I can only get them to make the head cover I want in more than just the driver style!
By Dave
Thomas was very helpful with my problem. Not surprised P&A customer service is like everything else they do. A+++ Keep up the great work!!
By Jeff B.
Great support. Very quick to reply. Order was quickly received. Minor issue was handled very quickly. Will definitely shop here again.
By Jim H.
These guys could not have done any better when it comes to customer service. In a world of robots and AI, every phone call and email was answers with a live human being on the other end. Offering to make everything right, combining orders to save shipping, replacing items with the correct items etc. woke up to an email that completely fixed things and everything was an honest mistake. I have already made another order because this is the type of company I want to support. GO GO Pins and Aces. Love the products love the site love the chromed device.
By Chris
They noticed the issue right away and fixed it.
By Pierce P.