Very responsive and helpful
Very responsive and helpful
By Alex B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
97 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Not Just A Payment Processor. We're Your Payment Partner. Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results.While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us. ✅ Real Support From Real Humans in the US ✅ Full Transparency with No Hidden Fees ✅ Friction-Free Setup To Avoid Disruptions ✅ Quick, Easy, and Simple Approval Process Worried about switching providers? Don’t be. We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.
Pinpoint Payments (pinpointpayments.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 93 reviews with 5 stars · Clear filters
Very responsive and helpful
By Alex B.
Amy was great. She answered all my questions and was able to help me with everything I needed. She even responded to my text and phone calls after hours to help me when I was in a bind .
By Joshua S.
Sharminy N. has been superb! Can't thank her enough! Always a pleasure to speak to as well, thank you Sharminy and Pinpoint!
By Customer S.
Great company, great people, I LOVE PINPOINT
By MB
Set up was seamless. Any guestions I had were answered with one call.
By celia S.
I just switched over my credit card processing to Pinpoint and I couldn’t be happier and my representative Mark Shannon is great and really knowledgeable at what he does. I really appreciate his service and would highly recommend them.
By Ryan from McCormick F.
the service is very good and their support is also very nice really appreciated
By direct T.
Sharminy at Pinpoint is absolutely wonderful! She is bar none the best representative I could have asked for. Without Sharminy my business would not exist today. Trying to get merchant processing for a 'high risk' company is a monumental undertaking, with landmines and roadblocks that no layman could reason. Sharminy has navigated me through the procedure of opening and properly maintaining merchant accounts with poise and positivity that I did not expect. Sharminy has gone the extra mile in ways I couldn't fathom, masterfully providing me with strong processor relationships. She has enabled me to focus my energy where it is needed, on growing the business. I could not ask for anybody better to help integrate me into merchant processing. Sharminy is polite, timely, and knowledgeable in her field.
By Alexandre H.