Helpful Maisie
Maisie helped me set up a new pet insurance plan and renew a current one with ease. Maisie was such a pleasure to speak to and very patient and professional. Maisie is a credit to Pinnacle.
By Donna B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
7 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pinnacleinsurances is listed under Insurance.
Pinnacleinsurances (pinnacleinsurances.com) has 7 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
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Maisie helped me set up a new pet insurance plan and renew a current one with ease. Maisie was such a pleasure to speak to and very patient and professional. Maisie is a credit to Pinnacle.
By Donna B.
We have 3 dogs all insured with Sainsbury’s via Pinnacle Insurance. We have made claims for vet fees for all 3 and have found the service delivery to be excellent promptly replying to initial claim, swift to make enquiries of the vet and to settle claim in an equitable manner. Definitely 5 star service delivery.
By customer
We have Sainsburys Pet Insurance through Pinnacle, the service is excellent, claims are settled quickly, the website for Sainsburys pet insurance is easy to use, only one thing I would say, could the website please use your mobile instead of email to get the code for website access
By Janet K.