Pingo.comReviews of pingo.com

Response from Pingo.com· Feb 4, 2026

Dear customer, Thank you for telling us about it! Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your Wi-Fi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. IMPORTANT! To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu. 1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them. 2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set. If you need further assistance, please fell free to contact us. Our Support team is available 24/7 for any other questions.

Response from Pingo.com· Jan 29, 2026

Dear Nicola, We appreciate your feedback and are sorry the app was difficult to navigate. We'll review the introduction and navigation to improve the user experience. Thanks for your time! If there is anything we can do to assist, our Customer Support team is availabel 24/t through the Support page.

Response from Pingo.com· Jan 12, 2026

Dear William, We're sorry you feel this way. We are a legit business and we'd love to help. Please share with us by email the email address used to open your account or a phone number where we can contact you. We'll be waiting for your reply.

Response from Pingo.com· Nov 3, 2025

Dear Marcus, Thank you for telling us about it! Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your Wi-Fi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. IMPORTANT! To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu. 1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them. 2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set. If you need further assistance, please fell free to contact us. Our Support team is available 24/7 for any other questions.