PilapodReviews of pilapod.com

It’s so cheap and flimsy, and not fit for function, they claim to have a 30 day return policy but the number they give is not connected and the email don't get replied to. If you can pick one up for £15 go for it any more then that and you are getting seriously ripped off.

Took 5 weeks to come , was sold a 5 freebie package , which didn't freebies arrive .The unit arrived with scratches and looked dirty . Contacted the company about this and the lack of freebies and have heard nothing back . AVOID THEM AT ALL COSTS !

I am not rating them a 1 but a Big Fat 0!!! Took 1 month to receive the product. Opened box 1-2 days after received, read through everything, started the workout, not even 5 minutes into the workout the "right strider" quit working. Emailed them to return defective product, 3 days later sent me an address of where to return but no shipping label; so I Returned product at my expense and extra items purchased, 35 days later no refund and they won't reply since the 1st time they sent me the return address! Product is JUNK and I believe this COMPANY is FRAUD. I am turning over to the Better Business Bureau.

Ordered machine from Pilapod on 5 January 2025 not received. E mailed them still not sent item or said when to expect delivery.

Zero stars!!! I received a defective unit and returned the item as instructed. This was done on January 6th and I have yet to receive my refund or to get a response from the company. My next step will be to report the company to the Better Business Bureau. This is why people stick with Amazon. There is no problem with returns.

I received my order and it works amazing!! I don’t understand all these other comments complaining about this company. I love what I ordered and it came on time and works perfectly

Products not received/no communication from Pilapod. I purchased Pilapod and accessories (in two seperate orders-orders #2556 and #2557) on 10/26/2024. Total payments were $169.95 and $25. for each order; respectively. I have not received any of my items. I reached out to Pilapod multiple times, but only received a standard automatic email stating that I would receive a response. Over a month later; I have received no response (explanation or information related to tracking my orders) and I have emailed multiple times. I would not recommend purchasing products from this company. Items are not received and customer service is poor with no response or follow-up after purchase with status of products. Very disappointed!

If I could give a 0 I would. I returned my plastic fake machine. They will not refund my money and will not answer my emails!