PigeonlyReviews of pigeonly.com

Response from Pigeonly· Feb 24, 2021

Dear Heather, We want to sincerely apologize for your negative experience. Customer satisfaction is a number one priority. mail normally takes 3-5 business days to arrive to the facility. Please call us if you need help with cancellation when ever he gets out, we really appreciated your business.

Response from Pigeonly· Feb 22, 2021

We are grateful that you took the time out to leave us a review. Your feedback helps us improve service for everyone and we will work on making sure everyone knows when signing up. The additional 25 you are asked to pay are turned into minutes so you can talk with your loved one, please give us a call if you have any questions or need help with anything.

Response from Pigeonly· Feb 19, 2021

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Please give one of our account managers a call at your earliest convenience to discuss this with better detail. We really appreciate your business with us and would like to make sure yu are satisfied with our service.

Response from Pigeonly· Feb 18, 2021

Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. We also offer a local number to help you get cheaper rates on calls! Give us a call if you ever have any questions or need assistance

Response from Pigeonly· Feb 17, 2021

Hello Elisha, thank you for your feedback, our main priority is customer service, we want to make sure our services exceed your expectations, If you encounter this problem every time please give us a call at 1-800-323-9895 so we can further assist you, thank you.

Response from Pigeonly· Feb 15, 2021

Hi Royal, Sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience please give us a call so we can show you what all we have to offer including the details that make us specifically special.

Response from Pigeonly· Feb 15, 2021

Hi Amy, thank you for your feedback and for being so open about this I really appreciate it. Please give us a call to determine how we can provide you with a solution if we haven't already. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Response from Pigeonly· Feb 15, 2021

Hello Jennifer! I hope to hear that your postcard and photos have been delivered by now and that you are enjoying our services hassle-free. Please give us a call if you have any questions or concerns @ 1800-323-9895. We’re here M-F 6 am - 6 pm PST