Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
707 reviews
PigeonlySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 395 reviews with 5 stars · Clear filters
I love it its a easy and fast way to get to my husband who is incarcerated. Thanks pigeonly
By Templera F.
Response from Pigeonly· Feb 25, 2021
Thank you Templera, for giving us a shot, we are ecstatic when we know we have met someone's expectations. Thank you for choosing Pigeonly!
Is easy to use and saves the time of had writing letters.
By Kirsten O.
Response from Pigeonly· Feb 25, 2021
Hi Kirsten, Thank you so much for this 5-star review. We are here for you any time and you can contact us at (800) 323-9895 M-F 6am-6pm.
Letter and pic have arrived. It does seem to take awhile before they are shipped out but I understand. The fee every month is high because it won't allow you to sent any more letters while one is being processed which is aggravating
By Jessy M.
Response from Pigeonly· Feb 25, 2021
Hi Jesse, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.I sincerely apologize for the confusion, the reason you are only able to send only one of each product at a time is that we don't want the facility to throw out any of your important mail in case they have a restriction as to how many mail orders of the same product can be received in one day.
Love pigeonly today talking to my love one he was asking how other people could get pigeonly. They see he gets letters, pictures, articles, and post cards every week. He looks forward to them all and I have so much fun being able to share every moment with him. It makes me feel like he is not missing out on so much of our life
By LeShae J J.
Response from Pigeonly· Feb 25, 2021
Hello Leshae, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. we praise customer loyalty please give us a call and ask about our three, six, or twelve-month subscriptions and what more we have to offer for you when you get a chance. Serving customers like you make our jobs more enjoyable.
Customer service is great. No holding forever. Always fast and on time with services.
By Susan D.
Response from Pigeonly· Feb 25, 2021
Hello Susan, Welcome to Pigeonly! We hope all is well and are so glad to hear we could make a difference. Reviews like this make us proud of what we do, thanks for choosing Pigeonly.
Hi...good morning Thank you for supporting my family and I.
By Jazzmin Eve M.
Response from Pigeonly· Feb 24, 2021
Hi Jazzmin, Thank you for giving us a shot, we are ecstatic when we know we have met someone's expectations. Thank you for choosing Pigeonly!
I love this app.It helps me a lot at this time my money is limited because of the pandemic, I recently lost my job and I’m keeping in touch with my daughter even more. Thank you so much. Jennifer Fuller
By J-LO JENNA F.
Response from Pigeonly· Feb 24, 2021
Hi J-Lo we are so pleased to hear you've had a great time with our company! Thank you for this wonderful review, we praise customer loyalty please give us a call and ask about our three, six, or twelve-month subscriptions and what more we have to offer for you when you get a chance. Serving customers like you make our jobs more enjoyable.
Slow to receive. Easy to send
By Ashlee V.
Response from Pigeonly· Feb 24, 2021
We are incredibly grateful that you took the time out to leave us such a kind review. Mail normally takes 3-5 business days to arrive to the facility. We look forward to serving you for all your needs.
