Pier 1 ImportsReviews of pier1.com

J’ai commandé une table que j’ai reçue 2 mois et demi après. Le bois est très strié voire creusé sur un seul côté ce qui déséquilibre l’harmonie de la table. J’ai contacté le service après vente qui estime que c’est tout à fait normal. J’ai tout de même eu une petite indemnisation relative au pré vissage très mal fait qui n’a pas permis d’assembler correctement la table. Je précise que c’est une table d’un certain prix et c’est décevant de constater que la qualité n’est pas au rendez-vous.

It took about a month to get, which was fine. We were charged with a $200 fee for them to put it together for us (called white glove service.) It was not optional. And if you want to return it, you don't get that $200 fee back. You just lose it. Immediately ater the workers put the chair together, there were pieces of the chair already unraveling. It hadn't even been sat in! It looks more comfortable than it is. Definitely a comfy chair for kids. Not so much an adult. I wanted something I could curl up and read or take a nap in. I am 5' 5" and about 120 lbs. And I can't curl up in It. I would exchange it if they would give us the 200 back but I feel at a loss. It takes up a lot of space and we spent almost $1000.