Pie InsuranceReviews of pieinsurance.com

Absolutely Terrible Company Pie Workers’ Compensation is a complete disaster. Their customer service is nonexistent, and once they take your money, good luck getting any response back. I’ve been trying to get a refund and they simply ignore emails, calls, and follow-ups. Total silence. Their premiums are ridiculously high, and when there’s a problem, they disappear. This company clearly doesn’t care about small businesses or customers once they’ve collected payment. It feels borderline unethical how they operate. If you value your time, money, or sanity, stay far away from Pie Insurance. There are plenty of better, more professional options out there.

DON'T ever and I mean ever go with this shitty insurance company. They had harassed us for two years wanting a thousand dollars. Long after we gave a notice of cancellation they kept taking hundreds out of our accounts every month until we cancelled our cards. Now they've threatened us with a law firm. We gave them the information they required to prove we had another insurance company and they're STILL, trying to claim a thousand dollars that they tried to auto steal out of our account last year when they didn't even have authorization to auto draft. We're going to have to get a lawyer and be in a fight with these bastards for years they are the most lowlife insurance company I've ever seen. From reading the reviews I can see that this is a common theme with them I'll be looking for whatever fraud division I can turn them over to.

Got workers comp for my first employee who didnt even last long enough to get him on payroll... paid the premium for the whole year.. cancelled and they send this Zoom Audit company and unnecessarily rude Jonna Pradros to threaten me if i dont give them all of my financials immediately. trying to raise the premium after the policy ends is a shady insurance practice. I just spent half of yesterday getting her enough info to prove the situation beyond doubt. 12 month of bank records. she emailed me at 8:30 am that she wants 4 check copies and at 9:17 i get a email from my insurance guy. they say im not cooperating. Dont use PIE.

Asrah was very quick and helpful! She provided everything I needed.

Asrah was a gem!! The portal was not working and she issued exactly what the insured needed ASAP!! Thank you so much!!!

If you are a small business I wouldn’t work with this company.horrible customer service and they will take 10k out of your account over night. Blame it on a yearly audit. Won’t offer payment plans and will say “we emailed you” but they never entered the email correctly Garbage garbage garbage service

They are scam be careful, they will give you auditions eventh you are not with them anymore after 2 years still taking money from My account

The auditing and cancellation processes at Pie Insurance are a total nightmare! Since every employee at Pie has one and the same email address and phone number guarded by gatekeepers that are unable to help in any way, shape or form yet have gotten the orders to never ever connect your call to somebody who can actually help, and promising callbacks that never happen, you will be asked the same questions and asked for the same documents over and over again. I literally sent some documents as often as 7 to 8 times before finally somebody acknowledged the attachments and put it together. There is absolutely zero communication between employees at the company which became apparent once again when I tried to cancel the policy. They send DocuSign documents which I returned the same day only to get the same request for the same document via DocuSign again 3 days later claiming that the original one had been sent to an old email address of mine, despite Pie only having been given one email address for our business! Then another day later I received an email from yet another Pie Insurance employee telling me that there was no cancellation being processed and that I would have to fill out the document again that I had signed and sent twice before. The process of cancellation is ongoing and with the level of competence I have experienced this far I'm sure it's going to take another couple of months before somebody puts one and one together to finish the process. I have been in business for over 30 years and I will say that I have not encountered poorer customer service and less competency than I have experienced with Pie over the last few months. I have made the only good decision and moved our Workers Compensation to a different carrier. Don't be fooled by their slogan!