The site was seamless and user friendly.
The site was seamless and user friendly.
By Char
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laser photo engraved and personalized jewelry for every occasion!
PicturesOnGold.com (picturesongold.com) has 616 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
616 approved reviews, newest moderated first
The site was seamless and user friendly.
By Char
When placing order couldn’t find either code the one for the 40% or the Back to School 75% off neither had an actual code that you could use to get either discount. Very disappointing! I ordered 2 thinking I would get either discount and already had my heart set on one for myself. Couldn’t find either code to get either discount! False advertisement to the fullest!!
By Gina H.
Response from PicturesOnGold.com· Sep 22, 2026
We’re sorry if the promotion was confusing, and we understand how disappointing that can be. To clarify, our website advertises up to 75% off on select items, with the discounted price already shown on the product page next to the original price. This allows customers to see the final sale price before placing an order, without needing a separate discount code. Thank you for your understanding. If you have any questions, please feel free to call us at 877-703-1143, and we’ll be happy to help.
This site was easy to navigate and I found what I was looking for easily. The engraving took a little bit longer to figure out, but was an especially nice touch.
By MJ L.
Customer Care contacted me about the chain be difficult to fasten and unfasten and offered to send me another chain free of charge. They were really quick on responding to me and my issue which I truly appreciated. I most definitely order from them again every one compliments me on the dog tag.
By Helen S.
This is the second time that I’m ordering from your company in less than a week and everyone has been beyond wonderful. The customer service is exemplary.
By MARYANNE B.
Easy to navigate.
By Veronica P.
Love the personalized firefighter badge! Looks even better than online. Customer Service experience was fantastic, as they helped me very professionally and thoroughly with a minor change of a personal engraving. It’s a beautiful piece, and arrived only 2 days after completing my order! I highly recommend ordering a special piece from this company!
By Nanya H.
It was easy to order this item. I'm interested in seeing the finished product.
By Roscoe Hill, J.