Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
616 reviews
PicturesOnGold.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laser photo engraved and personalized jewelry for every occasion!
PicturesOnGold.com (picturesongold.com) has 616 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
616 approved reviews, newest moderated first
Got a necklace for my mom just in time for Mother’s Day was shipped next day air it looks good just wish I did my sizing better
By Major P.
Response from PicturesOnGold.com· May 15, 2023
Thank you for your wonderful feed back! It means so much to us!
Horrible customer service. They refused a refund after sending me a broken necklace after sending it back. I allowed them to try and fix the issue. They sent a replacement that was the complete opposite of what I ordered. It’s been two weeks, still no refund or correct order. It takes days to get a response from this company. If I could give 0 stars I would.
By Danielle
Response from PicturesOnGold.com· May 9, 2023
We are so sorry you are waiting on a refund. We would love to help you and better understand your situation. Please call us at 877-703-1143 and ask for Erica.
The website was very user friendly so placing the order was quick and painless. I took advantage of the $10 off promotion also. So it was a win win for me. Can't wait to get my earrings.
By Devonda M.
Response from PicturesOnGold.com· May 8, 2023
Thank you so much for your amazing feedback it means so much to us!
Easy website to navigate and had just we needed,
By John R.
Response from PicturesOnGold.com· May 8, 2023
Thank you so much for your amazing feedback it means so much to us!
Great product selections, a little expensive after being charged for each add-on. Purchased a create your own locket with laser engraved pics, can't wait to see final product! Instructions were easy to follow, however for some reason after selecting the chain type I kept getting kicked out of the system, finally succeeded after the 3rd try.
By Marion S.
Response from PicturesOnGold.com· May 8, 2023
Thank you so much for your amazing feedback it means so much to us! We are always here to help when ordering.
Easy to order can’t wait to get my miraculous medals
By Linda A.
Response from PicturesOnGold.com· May 8, 2023
Thank you so much for your amazing feedback it means so much to us!
This website was really good, the cost and discount were also very good. I'm a happy camper.
By William G.
Response from PicturesOnGold.com· May 4, 2023
Thank you for your kind review it means so much to us!
Great company!!! This was my second time ordering from them. Both times my item was shipped incredibly fast! The lockets I ordered were beautiful and will be a treasured gift. Customer service was exceptional!
By Susan M C.
Response from PicturesOnGold.com· May 3, 2023
Thank you so much for your kind review it means so much to us!
