Florence was a great help answering all…
Florence was a great help answering all my questions.
By karen
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
616 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laser photo engraved and personalized jewelry for every occasion!
PicturesOnGold.com (picturesongold.com) has 616 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
616 approved reviews, newest moderated first
Florence was a great help answering all my questions.
By karen
Very easy. Great products.
By Paula M.
I purchased a pendant from them it is silver and unfortunately it around the stones on the pend
By Lisa
Response from PicturesOnGold.com· Aug 19, 2026
We’re sorry to hear about the issue you experienced with your pendant. We’d appreciate the opportunity to look into this and assist you further. If you could provide us with a few more details about what is happening around the stones, we’d be happy to review your concern and find the best way to help. You can also reach our Customer Service team directly at 877-703-1143. We look forward to hearing from you and making this right.
WEBSITE EASY TO FOLLOW. GREAT QUALITY.
By Joanie
Site was user friendly and seamless. Also allowed you to leave a message for person who is getting your order together if need be. First time user hope to do business again for our next gift order.
By Julianne R.
Very quick turn around and nice keepsake.
By Dorothy K.
Very easy to order
By Teresa
I don't think I have ever been more disappointed. The locket is so tiny that you can't discern the inscription or the face of my loved one. THEIR inch is much smaller than my inch. I had even bumped up one in size from the default locket. Yes, they are fast, but be advised that you better order a LARGE locket if you want to truely enjoy and treasure it.
By Sage