Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
14 reviews
PicodiySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mistakes happen. Everyone understands that.Maybe you ordered a mold in the wrong size, or there was a delay in fulfilling your order due to our scheduling, or we accidentally sent your product to the wrong address because of incorrect information. Additionally, there may be some issues that aren't necessarily mistakes, such as parts falling off your clay figurine or damage during shipping, or you simply not liking our product.If you encounter any of these situations, please let us know. YOU DON’T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! We're committed to providing the best service and products, and we'll do our best to meet your needs whether you need a replacement or refund. That's our no-return guarantee.Our brand is PicoDIY, and in addition to accepting clay figurine commissions, we also sell tools and materials related to crafting. We strive to provide the best service and products to bring you the most enjoyment in the creative process. We've been in business for 5 years, and we trust you to trust us as well. We believe you'll love our studio and our products!
Picodiy (picodiy.com) has 14 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
14 approved reviews, newest moderated first
Fast communication, fast process!! I was walked through every single detail and process on the entire project. The details on the figure are even better than I can imagine, very polished and well crafted! I can safely say it’s worth buying from this company, I will definitely be coming back, and I highly recommend you consider buying from them as I am very happy with my purchase and experience!!
By Carrie P.
Ich habe bereits zwei mal bei den lieben Leuten von Picodiy bestellt und wurde beide male von ihrem Können aus den Socken gehauen! Die Kommunikation verlief reibungslos und jederzeit freundlich. Auf Wünsche wurde immer eingegangen und man hat regelmäßige Updates erhalten. Zudem werden die verschickten Figuren sehr sicher verpackt, sodass sie bloß nicht kaputt gehen ^^ Die Qualität der Figuren ist ebenfalls sehr gut und deutlich natürlicher als von anderen Shops! Ich bestelle da aufjedenfall weiterhin, um weitere OCs auf meine Möbel stellen zu können xD
By Alec
Very good business! They make quality clay figures! Highly recommend
By ZERO J.
It’s nice for details, it has decoration and protect ball, then I can use it immediately. It’s lovely❤️❤️❤️
By 夢莎 林.
High quality silicone molds. Reasonable prices compared to other and packaged well. Customer service is polite and will work with you. Store keeps up with is trendy in chibi making.
By Alex F.
Alice does such an incredible job making figurines! Her artistic talent is phenomenal, my recent figurine I had commissioned exceeded expectations. She does a fantastic job and highly recommend!
By Jarrett A.
Response from Picodiy· Sep 9, 2024
Thank you for the kind words! :3
Picodiy's work inspired me to try out making figurines myself. So I decided to buy the starter kit, amongst other stuff (Gadgets, molds and clays). Their customer service is at its peak. It was amazing. I was able to add something to my already registered order and recieved a free shipping coupon so that I could order the additional things without having to pay shipping (as it would be added to my previous order) They have fulfilled all of my demands regarding shipment and have replied quickly every time I had questions. I will definitely buy more from their shop in the future! Thank you so much team picodiy!
By Celipher
Response from Picodiy· Sep 9, 2024
Thank you for your positive comments about our service, it means a lot to us as a small business.
The figure was made beautifully and looked exactly as requested!
By Timber
