Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
465 reviews
PICKUP Same Day/Scheduled DeliverySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PICKUP is a same day and scheduled delivery service of big & heavy items for national and area businesses. Our PICKUP Good Guys are trusted, fully-vetted delivery pros that provide exceptional customer experiences from register to room with a tech-enabled solution. Our best-in-class delivery network is in more than 75 markets across the U.S.
PICKUP Same Day/Scheduled Delivery (pickupnow.com) has 465 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 123 reviews with 5 stars · Clear filters
The delivery people were very courteous, fast and answered all my questions.
By customer
Response from PICKUP Same Day/Scheduled Delivery· Jun 4, 2021
Hello, Thank you so much for the kind review. We are so glad to hear that you enjoyed your PICKUP experience. Our team of professionals will be ready to help you anytime you need us. Thanks! Pickup Customer Experience Team
They did an excellent job! Very satisfied with their professionalism.
By Mike C.
Response from PICKUP Same Day/Scheduled Delivery· Jun 3, 2021
Hi Mike, We really appreciate you taking the time to leave us this generous review. Our team of PICKUP Good Guys are here for your next Delivery experience!
Josh Alford did a great job with our delivery. We are very satisfied!
By Letitia P.
Response from PICKUP Same Day/Scheduled Delivery· Jun 3, 2021
Hello Letitia, Thank you so much for the kind review. We are so glad to hear that you enjoyed your PICKUP experience. Our team of professionals will be ready to help you anytime you need us. Thanks! Pickup Customer Experience Team
Such nice and friendly guys, did a great job, not only did they carry it In but they also put is together! thank you so much!
By Hope H.
Response from PICKUP Same Day/Scheduled Delivery· Jun 3, 2021
Hi Hope, Thank you for the great review of your PICKUP experience! We're committed to delivering exceptional customer experiences. Our team of PICKUP Good Guys are here for you the next time you need us. Thank you! PICKUP Customer Experience Team
Josh Alford was great! He was very efficient and polite. Would definitely recommend.
By Cynthia R.
Response from PICKUP Same Day/Scheduled Delivery· Jun 3, 2021
Hi Cynthia , We really appreciate you taking the time to leave us this generous review. Our team of PICKUP Good Guys are here for your next Delivery experience!
Carlos and Mike were so friendly, helpful and punctual! We love our new furniture and appreciate the wonderful gentlemen who delivered it! Thumbs up!!!!
By Frances M.
Response from PICKUP Same Day/Scheduled Delivery· May 31, 2021
Hi Frances, We truly appreciate your 5-star review! Thank you for sharing your PICKUP experience with us and the community. Our PICKUP Good Guys are here next time you need us. PICKUP Customer Experience Team.
Josh Alford was very nice and helpful!!
By Terri N.
Response from PICKUP Same Day/Scheduled Delivery· May 31, 2021
Hi Terri , We really appreciate you taking the time to leave us this generous review. Our team of PICKUP Good Guys are here for your next Delivery experience!
My experience was great! They made it super easy and our furniture looks amazing.
By David L.
Response from PICKUP Same Day/Scheduled Delivery· May 29, 2021
Hello David , thank you so much for the kind review. We are so glad to hear that you enjoyed your PICKUP experience. Our team of professionals will be ready to help you anytime you need us. Thanks! Pickup Customer Experience Team
