Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
465 reviews
PICKUP Same Day/Scheduled DeliverySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PICKUP is a same day and scheduled delivery service of big & heavy items for national and area businesses. Our PICKUP Good Guys are trusted, fully-vetted delivery pros that provide exceptional customer experiences from register to room with a tech-enabled solution. Our best-in-class delivery network is in more than 75 markets across the U.S.
PICKUP Same Day/Scheduled Delivery (pickupnow.com) has 465 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 123 reviews with 5 stars · Clear filters
Josh A and Andy V were quick and efficient! Communicated on delivery time. Handled the furniture very carefully!
By Susan Heine B.
Response from PICKUP Same Day/Scheduled Delivery· Jun 15, 2021
Hi Susan, We are so happy to see you enjoyed your PICKUP delivery experience, and will pass this feedback along to your drivers for recognition. Thank you! PICKUP customer experience team.
The delivery went smoothly and the delivery guys were at my house when they said they would be. They were very careful when they brought my couch inside and put it together for us. They also took all the cardboard and plastic away. Thank you to Josh A and Andy V!!
By Josette
Response from PICKUP Same Day/Scheduled Delivery· Jun 12, 2021
Hi Josette, We are thrilled that your PICKUP experience was a great one. Thanks for sharing this wonderful feedback with us, PICKUP customer experience team.
Josh A and Andy V were awesome—and super friendly. We’ve had horrible experiences with delivery crews before, but these two were great. They also were able to deliver earlier than expected, which was a huge plus.
By Mason C.
Response from PICKUP Same Day/Scheduled Delivery· Jun 12, 2021
Hi Mason, We really appreciate you taking the time to leave us this generous review. Our team of PICKUP Good Guys are here for your next Delivery experience!
Very fast, confirmed and accurate on arrival time! Kind when delivered!
By Brandie C.
Response from PICKUP Same Day/Scheduled Delivery· Jun 9, 2021
Hi Brandie, We truly appreciate your 5-star review! Thank you for sharing your PICKUP experience with us and the community. We strive to provide exceptional customer experiences and are thrilled to receive such a great rating. Thank you! PICKUP Customer Experience Team
Very efficient No damage involved . Fully assembled no questions asked. Andy Vorbroker & Josh Alford were Very polite and courteous.
By Theresa
Response from PICKUP Same Day/Scheduled Delivery· Jun 9, 2021
Hi Theresa, Thank you for the great review of your PICKUP experience! We're committed to delivering exceptional customer experiences. Our team of PICKUP Good Guys are here for you the next time you need us. Thank you! PICKUP Customer Experience Team
Very nice people. Will definitely call when need any help.
By IB
Response from PICKUP Same Day/Scheduled Delivery· Jun 9, 2021
Hello, We really appreciate you taking the time to leave us this generous review. Our team of PICKUP Good Guys are here for your next Delivery experience!
Josh and Andy were great! Super at communication, quick at assembling the couch, and very friendly.
By Kay M.
Response from PICKUP Same Day/Scheduled Delivery· Jun 9, 2021
Hi Kay, We really appreciate you taking the time to leave us this generous review. Our team of PICKUP Good Guys are here for your next Delivery experience!
Great guys, help out a lot josh Alford and andy
By James M.
Response from PICKUP Same Day/Scheduled Delivery· Jun 9, 2021
Hi James, We truly appreciate your 5-star review! Thank you for sharing your PICKUP experience with us and the community. We strive to provide exceptional customer experiences and are thrilled to receive such a great rating. Thank you! PICKUP Customer Experience Team
