Good qualité
Very nice preset, both high-quality and plentiful. Customer support is responsive ( special mention to Patrik) The preset explanation vidéos are appreciated
By Julien A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
354 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Photoserge is here to help you create better photos to increase your chances of success as a photographer. Serge Ramelli will help you master your camera, develop in Lightroom and take it to the next Level with Photoshop and other software!
Photoserge (photoserge.com) has 354 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 19 reviews with 4 stars · Clear filters
Very nice preset, both high-quality and plentiful. Customer support is responsive ( special mention to Patrik) The preset explanation vidéos are appreciated
By Julien A.
The conversations I had with Photoserge ran along a parallel path that neither party realised. Eventually it was established that I had unfortunately registered two email addresses. As soon as that was figured out, the solution to merge the data from both into one was effected rapidly. Top marks.
By Stephen
Always excellent service. I selected a wrong link without noticing it. Patrik notice it, fix it, inform me and send me the correct link. Great service as always Patrik👍
By Josello A.
Super service desk; 2 accounts were merged, correcting my mistake quickly. Serge his trainings are good and I'm learning quite a lot. The only downside is the continuous number of e-mails from his marketing machine. But then again he's not the only one doing this.
By Cathleen
I really liked the way Serge explains how to begin with presets and then customize them to fit my photos. A LOT of photographers offer presets, but few train us on using them effectively.
By Jack C P.
good response
By Gene
Good teacher, involved and responds right away.
By Eliz
I like his tutorials but far too much marketing to upsell after an intitial purchase. It took me several times to unsubscribe, probably 5-6 times. Finally, the emails stopped. The content is GREAT, the pestering marketing emails are too much.
By Roger B.