Third Class Support
Third Class Support . No Reply live support always offline and ticket response almost 48 hours if .
By Junaid I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
8 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PhotonHosting offers web hosting, reseller hosting, vps & dedicated servers in highly secured datacenters with sitebuilder, daily backup & 99.9% uptime.
Photon Hosting (photonhosting.com) has 8 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 4 reviews with 1 star · Clear filters
Third Class Support . No Reply live support always offline and ticket response almost 48 hours if .
By Junaid I.
Do not sign up for these guys. I have tickets in and they have not answered for weeks. They also blocked access to do backups. So I can not retrieve my clients data.
By Andreas
Third class service, my reseller account not working. All sites hosted are down, I am unable to answer my client whose sites are hosted on this server. There is no response from PhotonHosting as usual.
By Tech S.
Dont waste your time here I have been using this service for past 3 years now, every time i faced an issue it was a nightmare to get it resolved, they take 24 hours to reply, their online chat is of no use. I always thought of changing my domain hosting to a different company but they some how solved it within the time frame of 48 hours. But this time, its been 24 days and they have not resolved the issue, i cannot access my emails, I cannot access my cPanel, i'm just stuck with these guys for believing that they can be better one day.
By Faisal K.