Regretful Purchase: Rebel Phone Case Gen 4
After thorough research, I chose the Rebel Phone Case Series Gen 4, which cost me $90 AUD. Unfortunately, after just 7 months, the case started to come apart. When I contacted customer support, I was informed that the warranty only covers the first 6 months for manufacturing defects. After that, they only offer a $20 voucher for defects 6 - 12 months. This policy makes it hard to justify purchasing a case that barely lasts 7 months. I attempted to fix the case by gluing it, but a month later, it started to break again in a different spot, and the lock button also fell out. Additionally, there is no warranty information available on their website, and they stopped responding to my emails. This has been a disappointing experience overall.
By Julian C.