Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
37 reviews
Phone Daddy Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Phone Daddy offers A-Grade used phones at up to 70% discount on the retail price. We also offer a 30 days money-back guarantee and one year warranty. All our phones are checked through a 70-point of inspection by our Phone Daddy Team.
Phone Daddy Inc. (phonedaddy.com) has 37 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
37 approved reviews, newest moderated first
I paid for their insurance which is advertised as a resolution in 1-2 days. It has now been months and they have told me that it has been denied. A bunch of clowns working here stay away. Terrible customer service and misleading all around. Order was in JULY....
By Daniel S.
I liked that the phone came as described,just not as promised (unlocked)
By jennifer B.
Response from Phone Daddy Inc.· Oct 23, 2023
Thank you for sharing your feedback. We're glad to hear that the phone arrived as described. If you have any specific concerns or if there's anything we can do to address this issue, please feel free to let us know. Your satisfaction is important to us, and we're here to assist you.
When I received the watch it was put on charge until fully charged. I set up to sync with my iPhone however was unsuccessful several times. After the fifth try it finally responded. It now is functioning as expected.
By Gary
Response from Phone Daddy Inc.· Sep 28, 2023
Thank you for sharing your experience with the watch setup. We are glad to hear that, despite a bit of a rocky start, it eventually synced successfully with your iPhone and is now functioning as expected. If you ever have any more questions or need assistance with anything related to your watch or any other matter, feel free to reach out at [email protected]. We're here to help!
It was all great. Love the phone and case. Great communication and fast delivery.
By customer
Response from Phone Daddy Inc.· Sep 28, 2023
We are delighted to hear that you had a fantastic experience! It's wonderful that you love both the phone and the case. Effective communication and fast delivery can make a significant difference in the overall shopping experience. If there's anything else you'd like to share or if you have any questions in the future, don't hesitate to reach out. We're here to assist you anytime!
I received my phone within 4 days of ordering it. I ordered a phone in good condition and I was more than pleased with its condition. I didn't see an sign of wear and tear and not a scratch on the screen. It looked like a brand new phone and definitely runs like one. I WILL DEFINITELY use Phonedaddy for all my phone needs!!! Great experience and product!!!
By Heather Pitzer W.
Response from Phone Daddy Inc.· Sep 28, 2023
That's wonderful to hear about your positive experience with Phonedaddy! 📱 It's fantastic that you received your phone within just 4 days of ordering it, and it arrived in such impeccable condition. Your satisfaction is important, and we are glad to know that you're planning to use Phonedaddy for your future phone needs. If you have any more feedback or if there's anything else you'd like to share or inquire about, please feel free to do so. We're here to assist you with any questions or concerns you may have!
Exactly what I wanted ❤️
By Megan P.
Response from Phone Daddy Inc.· Sep 28, 2023
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Beware of changing prices! The website has all sorts of GREAT prices...UNTIL you actually CLICK on the item, then the ACTUAL PRICE is SIGNIFICANTLY higher. This company likes to play games with the customer...I got two different prices for the SAME item using my phone browser vs my computer browser. Go figure! Another annoying surprise...you have to SIGN for the item, even when it is just over $100. This is a real inconvenience because FedEx drivers expect you to answer the door in 30 seconds or they leave a tag for you to then have to GET THE ITEM YOURSELF at their facility.
By G C.
The phone was a great price, especially with the screen protector and case already installed. The shipping from PhoneDaddy was good, but the carrier took way longer than the promised delivery.
By Patrick Longo I.
Response from Phone Daddy Inc.· Aug 23, 2023
Thank you for sharing your experience with us! We're glad to hear you found the phone to be a great value, complete with the added screen protector and case. We apologize for any inconvenience caused by the delayed carrier delivery, and we'll certainly take your feedback into consideration as we continue to improve our services. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new phone!
