Phone2Reviews of phone2.io

I'm experiencing a similar outcome to other reviews. My goal was to port an existing number, but they don't give you any ability to do that within the app or the website. I've sent numerous emails with no response and each time I call the customer service number... crickets. I'd say this is basically a forced $99 donation to their vacation fund at this point.

I am have a very bad experience from Phone2. I paid $199 for the plan and after that i logged in as per their instruction. I could not find anything in their web portal when i logged in. The real bitterness starts then, i sent multiple emails and raised complaint through their webform but never got any response. The phone provider does have a customer service phone number that makes me even more suspicious. Either they are not real or they don’t care customers and just need to get money. They offer 30 days moneyback. But if they don’t reply for complaints how will we raise it within 30 days. Anyways I have raised another webform asking for moneyback. Waiting for any response. Please be aware and very careful for singing up with them. 1. No clear instructions 2. No customer care line 3. No response for complaints 4. Very less information in their website 5. Doesn’t even get it started or working in my experience 6. Their marketing and payment collection works well nothing beyond that.

Unbelievable! This is a total scam. Paid for the full pro package and can't get a number. They do NOT answer call and they do not reply to any email. Purchased 9/22/2024 and it is now 1/7/25 and no Number or response. IT IS A SCAM.

I purchased their lifetime account and they never fully ported my number. Now my business line is lost somewhere between them and Verizon. Run from this company. They are a business killer.

We signed up for this service based their marketing push, and trying to support a startup. We should NOT have done that. Customer service is absolutely non-existent. The iPhone and Web App will occasionally stop ringing on all of our devices, so we have to constantly check the app to ensure we are returning calls that we've missed. The first time it was down for a week, the second time it was down for 3 weeks. We've asked to port our number out of this service to something more reliable and after one or two exchanges (which take days or weeks to respond to), they've gone non-responsive. I have 27 (and counting) requests for further support since the beginning of the month with not a single response. These folks are not ready for prime time. Run FAR, FAR, FAR away.

Your “company” is a scam. Your “service” does not work. No one responds to my emails. I cancelled my subscription within the allotted time only and you will not refund my money. I will file complaint with all appropriate authorities to have you investigated and shut down. ***Update*** I have yet to receive an email from Phone2 and they haven't responded to my emails to the address provided. I reiterate that they are a scam.

CONSTANT DROPPED CALLS. DO NOT BUY

Run away!! This is a scam!!! I went to cancel my subscription because nothing was being answered from their "help" page. So I went to their "cancel subscription" page... NOTHING HAPPENS!!! They need to be investigated!!! I am working with some contacts to investigate them FULLY! AND SHUT DOWN