Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
545 reviews
Phoenix Energy One, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Phoenix Energy One, LLC (“Phoenix Energy”) is a leading energy company specializing in oil production, mineral rights acquisitions, and non-operating working interests. Founded in 2019, the company has grown into a vertically integrated enterprise with operations across key basins in North America. With a focus on innovation, operational excellence, and investor engagement, Phoenix Energy is driving progress in the energy sector.
Phoenix Energy One, LLC (phoenixenergy.com) has 545 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 25 reviews with 4 stars · Clear filters
Thanks for all the time and care you put into what you do. I wouldn’t be when I am without you helping make it happen. Great customer service as well
By Tamara Barton R.
Response from Phoenix Energy One, LLC· Oct 16, 2026
Thank you for your kind words! We appreciate you taking the time to share your feedback.
Payouts have been consistently on time, the investor portal is easy to navigate, and working with their team has been a smooth process. I’m rating four stars for now as my bonds are still years away from maturity, but I am very satisfied with the experience so far.
By Jess
Response from Phoenix Energy One, LLC· Sep 10, 2026
Thank you for sharing your experience! We’re glad you’ve found the investor portal easy to navigate and our team helpful throughout the process. We appreciate your thoughtful feedback and continued confidence in Phoenix Energy.
I am really happy with Phoenix Energy.
By Margie
Response from Phoenix Energy One, LLC· Aug 24, 2026
We’re happy to hear that! Thank you for being part of the Phoenix Energy community and for taking the time to share your experience.
Matt was very prompt in answering questions. I think Phoenix is a great company. They were very prompt with interest payments. I decided to withdraw my investments prematurely because of concerns that the company is heavily indebted and may have hard time weathering adverse conditions. I knew about 5% penalty but there are other restrictions, I was not aware of. The principal -penalty is not available for 120 days after you submit request. The company has right to limit the redemptions if they are overwhelmed with redemption requests.
By Samir
Response from Phoenix Energy One, LLC· Sep 1, 2026
Thank you for sharing your feedback and for recognizing Matt’s responsiveness and our team’s efforts. We understand that redemption terms are an important part of an investment decision, and we encourage investors to review the offering documents carefully and contact our team with any questions. We appreciate the time you spent with Phoenix Energy and wish you the best.
I enjoy seeing real people talking on the webinar. Although the content is a bit over my head I don’t want it to be dumbed down. I would rather challenge myself and learn new words and concepts. I really enjoyed one person saying he is a Christian. The only reason I don’t give five stars is that more time needs to pass to see the results of my investment. But anyway, I guess what stands out for me is seeing real people on the webinar and talking to a real person on the phone. This alone makes them stand out from many many other businesses and is reason enough to give them a try.
By Ida
Response from Phoenix Energy One, LLC· Aug 19, 2026
We’re glad the webinars and personal conversations with our team have made a difference in your experience. We appreciate your willingness to dig into the details, learn along the way, and share such thoughtful feedback with us!
It’s always good to know how you make money.
By Richard
Response from Phoenix Energy One, LLC· Aug 18, 2026
Absolutely! We believe keeping investors informed is important. Thank you for taking the time to share your feedback.
Easy to understand and use site easy to reach and discuss things about our partnership but still waiting to see if 1st dividend arrives next month
By JAMESF S.
Response from Phoenix Energy One, LLC· Aug 19, 2026
We’re glad you’ve found the site easy to use and our team easy to reach. We appreciate you sharing your experience with Phoenix Energy.
So far so good. I hope they keep on paying premiums. The corporate bonds sold to individuals are not first obligation debts, but are like IOU's or promissory notes, behind about a $450 million term loan to Fortress Investment Group and Ares Management, so these are not First liens in the event of Bankruptcy. The company appears to be diversified, though only in the oil and gas sector.
By neil P.
Response from Phoenix Energy One, LLC· Apr 24, 2026
Thank you for sharing your perspective—we appreciate you taking the time to provide thoughtful feedback. We aim to be transparent about our capital structure and encourage all prospective investors to review our offering materials carefully. Please keep in mind that individual experiences may vary, and comments like these should not be interpreted as a guarantee of future results. All investments involve risk, including the potential loss of principal, and we encourage investors to evaluate whether an investment aligns with their personal financial goals.
