The company was most helpful
The company was most helpful in replacing the table that was damaged in transit. The patio set is just what we wanted; very comfortable chairs without cushions to manage. Well worth it.
By Darell
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
289 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Phi Villa provides stylish and durable patio & garden furniture including patio sofa, outdoor dining set, patio chairs &tables, umbrella and other outdoor gear. Life gets better with Phi Villa!
phivillaus.com (phivillaus.com) has 289 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 218 reviews with 5 stars · Clear filters
The company was most helpful in replacing the table that was damaged in transit. The patio set is just what we wanted; very comfortable chairs without cushions to manage. Well worth it.
By Darell
We had a damaged part during the assembly phase and I called to explain. They sent me a new part right away and were extremely pleasant and responsive to my issue. Great customer service!!!!
By Jeff W.
Great customer service.Our package was damaged in transit but they sent us a new table!!!
By Gillian C.
I would like to thank the customer service team at PhiVillaus. I had issues with my chair cushions and contacted them. They were very responsive and willing to resolve my issue. I would highly recommend this company, they want you to be satisfied with your purchase!! 😊
By Val
What a great company! They are very quick to respond and are very helpful.
By Linda M.
I was missing a part and they sent it right away.
By Mike L.
Received product damage, contacted company, resent replacement. Replacement arrived damaged (most likely shipping both products), contacted company, offered to send replacement o0r refund. Resent replacement, arrived undamaged. Took the time and effort to satisfy customer! A++
By Jim J.
Great item. Perfect piece of furniture. Excellent quality. Nightstand fit the room and was not difficult to assemble. Really nice and very satisfied.
By Dana M.