PhenocalReviews of phenocalstore.com

Response from Phenocal· Feb 18, 2025

Dear Valued Customer, In order for us to address your concerns, we will need to know more details regarding your order so that we can access it within our database. Can you please supply us with the following information: (1.) Your First/Last Name as it appeared on the original; (2.) Your order #; (3.) The email address supplied with the original order Please email us at [email protected] or call us at 888-675-0241 or 888-211-8468. Healthy Regards, iHealth Fulfillment

Response from Phenocal· Feb 11, 2025

Dear Valued Customer, Thank you for your review. Tracking shows - Your item was delivered in or at the mailbox at 2:31 pm on February 6, 2025 in BOYNTON BEACH, FL 33436. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

Response from Phenocal· Jan 23, 2025

Dear Valued Customer, Thank you for your feedback, and we sincerely apologize for the delay in your delivery. We’ve processed a refund for the shipping cost, and please note it may take 7-10 business days for the refund to post to your credit card account. We appreciate your patience and are here if you need any further assistance! Healthy Regards, iHealth Fulfillment

Response from Phenocal· Jan 23, 2025

Dear Valued Customer, Thank you for your thoughtful review and for sharing your research! We truly value customer feedback and understand your concerns. Our team is committed to transparency, and we will continue to review and improve our product formulations and marketing materials. Healthy Regards, iHealth Fulfillment

Response from Phenocal· Jan 14, 2025

Dear Valued Customer, We regret to hear that you are not completely satisfied with your purchase. Some individuals do have a unique response to the product as they do with any supplement. Thank you for trying our product. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment

Response from Phenocal· Jan 10, 2025

Dear Valued Customer, Thank you for your feedback. We’re sorry to hear about the inconvenience you’ve experienced. Per our records, we sent you an email update on January 7 regarding your order. Please check your inbox (and spam folder, just in case) for that update. If you have any questions, please email us at [email protected] or you can contact one of our professional customer care agents to answer any other questions that you may have. Our toll free numbers are 888-675-0241 or 888-211-8468. Healthy Regards, iHealth Fulfillment

Response from Phenocal· Jan 2, 2025

Dear Valued Customer, We’re truly sorry to hear about your experience and apologize for the inconvenience you’ve encountered. Providing excellent customer service is a top priority for us, and we clearly missed the mark with you. The package is still in transit, and once it’s received back at our warehouse, we will promptly process your refund. We would love the opportunity to make things right. Could you please reach out to us directly so we can address your concerns and improve your experience? Thank you for your feedback—it helps us continue to grow and serve our customers better. Our toll free numbers are 888-675-0241 or 888-211-8468. Here are our phone support hours: Monday to Friday 9:00 am to 5:00 pm EST Healthy Regards, iHealth Fulfillment

Response from Phenocal· Dec 25, 2024

Dear Valued Customer, We have reviewed your order. As per tracking package is still in-transit. Healthy Regards, iHealth Fulfillment