Pharmacy AsdaReviews of pharmacy.asda.com

Asda Pharmacy at Morley has got gradually worse over the last year. There staff use to be helpful and polite. Now you are left standing at the counter whilst they ignore you. Today I have been to collect my medication only to be told that even though they have had my prescription for 4 days it is stood in a back log awaiting sign off by the pharmacist and I will need to go back. I have been told this numerous times before. I have now taken action and changed my requested pharmacy to a pleasant, polite and helpful one! I will be staying away from Asda pharmacy in Future!!!

I feel transparent in this pharmacy, I have left several times without what I have needed after simply being ignored.

Was given a used injection. I provided all the evidence of a used pen immediately. every email is making a different story, they refused to help or take the product back and give me a refund. Very dangerous acts here. Do not waste your money pr take a risk with them

ASDA PHARMACY LANGLEY MILL Stood in a queue with 2 customers in front of me yesterday morning waiting to be served. I’m shocked that I stood for a good 10 minutes before walking away. The 3 members of staff totally ignored us and didn’t even make eye contact never mind say something polite like we will be with you in a couple of minutes. I’m also shocked to see so many other comments on here saying basically saying the same thing. The staff should feel ashamed of themselves, they looked totally miserable and clearly didn’t want to be there, if they are as unhappy as they looked they should find alternative jobs. If they won’t leave they should be sacked as their level of customer service is appalling. I don’t know who is responsible for them, Asda, The NHS or someone else but whoever it is they really need to make some staff changes as it’s the worst customer service I’ve experienced in many years.

Awful customer service, arrived at the pharmacy at 4.45pm to member of staff serving a customer she took her prescription and told the lady she would order her prescription. I was to be told they are closed and to return at 5pm. I returned at 4.57pm was quietly waiting and walked passed me saying NHS rules we don’t open until 5pm at no point did I ask the lady to serve me, I was sending a work email on my phone. She went on to tell me my son’s prescription wasn’t ready to which it was.

Similarly to so many of these reviews, I experienced awful customer service, and notably from this named chap Faizan, who seemed to enjoy the power trip of working behind he desk. 1) held a big queue waiting to answer someone's queries who just turned up on the other side of the counter - ignored me when I objected. 2) Asked me to move back to the waiting sign, which granted I had missed, but I was stood in front of it because the entire line before me had been waiting there, so im presuming he took Umbridge to me complaining about the waiting time. 3) He asked me more questions than I had ever been asked before. When I complained and asked why, he literally used the phrase "i am asking the questions here". And then when he repeated a question and I answered with "as I said before", he said "you dont need to say that do you? So I will ask it again"...unreal power trip and patronising. When i told him that he'd already asked that question he told me that he hadn't and that he "wouldn't admit fault" because he'd done nothing wrong. I then paid for my item put my hand out for it, but he held on to it for another minute telling me that it can be addictive. Total abuse of power in a position that requires some delicacy and conflict management

Went in on a Saturday with my little boy due to an ear infection starting early hours, pharmacist wouldn’t even look at him and told me it will Clear up on its own. He suffers bad ears and is under ENT. Went to another chemist, they saw my child and prescribed antibiotics as there was discharge. Absolutely shocking service in this Asda pharmacy, should Just have a sign up saying ‘can’t be bothered’

Needed a lactose free PPI for which I had a prescription but would not order one in for me because the brand name of the medication was not on the prescription. This is a first - never had medication brand name on any prescription. It was just an excuse as they couldn't be bothered to order it in. Staff are sullen and unhelpful - avoid Bury St Edmunds, Asda pharmacy like the plague!