Pharmacy AsdaReviews of pharmacy.asda.com

I have been with the pharmacy now for over three years … What has happened to this place is anyone’s guess. Some staff are absolutely lovely, helpful and friendly yet some are the complete opposite. The frustrating issues are that the pharmacist decides to take there breaks at any time they chose meaning no consistency. The website clearly states the pharmacists break times yet the ones they take are completely different. When asking staff how customers are supposed to know the answer was “Well I don’t know either, I have no idea it’s just guess work”. Really really poor! Arriving at the pharmacy to be told you’ll be waiting onwards of 1 hour or more to collect very much needed medication is not acceptable- or to be told your medication has been given to someone else. This will most definitely be the last time I visit this unorganised poorly managed pharmacy.

Nothing but problems with this pharmacy, prescription never ready have to wait upto a week sometimes worst pharmacy ever. It should be closed down

I have had my mums prescription transfered to Asda chadderton and whilst we're excellent at first they are now terrible the last four visits the queue is that long only one serving Today went in waited half and hour in queue whilst 1 served and5 stood chatting when got them ag be served could not find prescription said got a text to say ready they said its automatic was on there system as ready the lady asked pharmacist who just looked at her as if tosaywhat you asking us for and carried on chatting won't be using them again after I finally get prescription which I did not get

I visited the pharmacy at st Leonard on sea Hastings on the 11/6/25…The pharmacist (Korean am sorry I couldn’t get his name)I noticed the pharmacist was exchanging words with a patient…I didn’t think much ..I politely told him how long I have been waiting and he replied me rudely..I didn’t expect that from a pharmacist …I know it was busy but he should not talk to patients rudely

Long waiting times, never a fully stocked medication hub...constantly understaffed with stressed staffed... being always told come back in half hour it might be ready by then!! Not any more thanks..worst in Thanet

Absolutely horrible 5 days 0 communication , am unable to cancel even thou I alredy had to purchase in other company Please do not waist your time and avoid ..am currently 130 £ out of pocket and 0 communication from them disgusting

Never buy from ASDA Pharmacy as a private customer. They charge you premium prices but treat you like an NHS patient. i.e. they don't answer calls or respond to messages and deliver the product you paid a premium price - late, if at all. There are better, more competitive chemists out there who will treat you with more respect.

They have failed to deliver my Mounjaro weight loss medication. When contacted, they said I had to wait 6 days for an “investigation” by DPD. I was expecting delivery on May 20th and the information said that the medication had to be refrigerated immediately. This has been 8 days so far and will be two weeks after the “investigation”. Surely the medication will be unusable by this point. This is my first attempt to use Asda pharmacy and will be my last. Back to Boots! UPDATE - Now 2nd June and I have had no reply from Asda . Their appalling customer service takes close to an hour to answer the phone and then only platitudes.