P.F. Chang'sReviews of pfchangs.com

I ORDERED THE BEEF LO MEIN XTRA BEEF $17.00 WAS DELIVERED TO ME NOODLES WERE COOKED TO MUSH. BEEF OMG NO ITS A WHOLE BUNCH OF PIECES OF FAT STIRED IN NOODLES. WORST FOOD IN THIS WORLD I HAVE EVER TASTED

We went as a family to eat out on Saturday, 19th October 2019 night. Lot of people in this PF Chang's location in Grapevine, Dallas restaurant and we were given a table in right most table in the restaurant - to our surprise, we saw like 5-8 people standing in queue in front of our table, had to request them to excuse to pass by to sit - first thought there must be some temporary limitation because of restroom and people are probably waiting, but it was very weird to see people standing all over our table and our heads, so got up to check and found that this is the queue for online pickup orders and queue keeps increasing/refreshing every minute! went to check with the front desk girl who said, she has no control on that queue and cannot do anything! requested her to point to manager on duty, and comes another weird personality stating she has no other option! looking at both front desk lady and manager lady, you will instantly know that instead of caring for customers , they are busy for nothing and taking care of customers is like last effort they want to put! then there was a Chinese guy with a computer set in a separate desk - may be is owner, not sure, hearing our talk, he comes in front and asks standing people in queue to move to adjoining wall! (it was so weird to see that food pick up people walk from front door of restaurant till last table to pick up their online orders - what a dummy idea and of course restaurant gives you a feeling of sitting on road! so forget about having a fine dining experience for which you are paying premium eating in this expensive restaurant. & then food arrives : We ordered Chicken Salad as appetizer and my son tried to bite chicken and felt uncooked, raw chicken piece - called waitress who also checked and was shocked and instantly took back the plate! WORST EXPERIENCE from table-seating to food to customer care to restaurant management and spoiled our Saturday night eating experience! WILL NEVER EVER GO TO ANY PF CHANG!!!!

Our waitress Morgan was kind and we had no idea that she was in training!! She knew everything and until she told us that she was in training we thought she was working there for a long time! The food was also amazing and I especially loved the the pork dumplings.

Food poisoning for 2, this is the first time I have ever been to well known restaurant and had food poisoning. Tried calling them the day after and you can’t get through.

I go to the location town square.shopping center Las Vegas. I had ate this restaurant 4 times and today I got it. Deliver threw postmates. I have. Celiac disease Can Not have gluten. They always get my order. Right.Love this location ! Best service!

We had an absolute awful experience and will never be coming back. Our waitress looked and smelled like she’s been taking a smoke break every 5 minutes. We had to ask several times for refills and asked multiple times for sides of sauces. The restaurant was pretty much empty and it took 32 minutes to get our food. We ordered the filet mignon and then our waitress walked away and came back with refilled drinks that’s when we asked how our steak (assuming that it’s still filet mignon strips) was going to be cooked and she proceeded to under her breath mock my boyfriend in quotes “she didn’t ask how i wanted my steak to be cooked” while talking to me. My waitress never told me when i ordered the beef a la sichuan and she never mentioned it was suppose to be a “dry and crunchy meat dish”. They wanted to remake my food even though i insisted i was fine because it took 32 min to get our first order out. They ALSO did not mention that the dish they were replacing my previous one was more expensive and than the one i originally ordered. Honestly i shouldn’t have had to pay for the dish and I’m completely annoyed that my date night was ruined by a terrible experience.

Marcus is bar far the best Waiter here! Request him. You won’t be disappointed

I went with my family to Pf Changs on August 22, 2019. The next day I received a call that they found my wallet. Needless to say I had not noticed my wallet was missing. I was so grateful the Reservation Manager Kenneth Villalobos secured my wallet till I was able to pick it up. He was very professional and I Appreciated his call. It is a beautiful thing to see ,there are still good and honest people in this world. Thank you Kenneth Villalobos for your honesty . Harold Lebovic