Pet Zone Tropical FishReviews of petzonesd.com

Only 1 of 3 survived

It took 2 weeks for me to find out that the plants I purchased are out of stock. Pet Zone didn't even inform me. 2 stars for refunding me quickly.

Took the order and took the money a week ago. No update to shipping.Cant get a person on the phone to awnswer questions.

I have ordered plants from this site on several occasions. Very often the website will state that some plants are available but ultimately they are removed from the order you placed and you only get a subset of what you wanted. Additionally, when you order a tissue culture, you end up with a different source or even a potted substitute. You simply cannot make an informed decision when you place your order. In my latest and last plant order I place on this site, Anubis came with all leaves broken off, Pogostemon came as a leafless planted stem, and mini Bolbitis was completely flattened on the pot. My recommendation, try your luck somewhere else.

Packaging was great and because it was a live fish, the shipping was quick. That said for the price the fish could have been a bigger. This little guy must have been the smallest you had in stock. I'm surprised it survived the shipping.

I would love to right a better review but I have to be honest. My order was 1 fahaka puffer (39.99), 1 flagtail prochilodus (68.99), and 2 zebra lace angelfish (14.99 ea). The first issue I had was that I was notified they were out of the zebra lace angelfish and we agreed to swap them with Koi Angelfish. That would have been fine except I looked at the website and they did have zebra lace and the price had jumped to 34.99 ea... not cool. Second issue was shipping but that was on FedEx so I didn't dock them for this. 3rd issue was a BIG one. When they finally arrived my Fahaka puffer was so tiny I could barely see it in the bag. The description was for 2.5-3 INCHES and the one I received was barely 2cm. Not cool. The fourth issue is with the flagtail prochilodus. He came big and colorful so a plus there but he has notches taken out of his fins and more importantly seems to be having swim ladder issues. Not worth a 1 star because they did get me 4 fish delivered and still alive after 3 days but regardless of the other issues I was very disappointed in the size of my Fahaka. Just be honest with your customers. I don't usually post reviews but your company seems to have a decent set up don't ruin it by lying to your customers. I spent almost $200 for 4 fish after the crazy shipping fees but did so confident that you would treat me well....and now feel like I got hustled so you could save a couple dollars. As it stands unless something is done to make this right I will not be a return customer. But I'm a fare guy call me and make it right, I'll be happy to edit my review.

Half of my fishes that I ordered came dead and I emailed them, yet to get a email back.

They shipped wrong plants without notifying me. Also they show the plants that I ordered as still being in stock. I may order one more time just to see what happens.