Highway robbery
Guess I wasn't the only one that got robbed my this company. Ordered in Dec 2020 and yet to receive the product even after they responded that they were checking into it on Jan 13, 2021.
By Joe K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
202 reviews
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Petyfy is listed under Pet Stores.
Petyfy (petyfy.com) has 202 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
202 approved reviews, newest moderated first
Guess I wasn't the only one that got robbed my this company. Ordered in Dec 2020 and yet to receive the product even after they responded that they were checking into it on Jan 13, 2021.
By Joe K.
I never received my order have E mailed many times.don't order from this you will get ripped off.I have learned the hard way I am out 40 dollars. Susan
By Susan
Took my money, never received item. Unable to get in contact with company. My emails were never answered. Don't buy from this company. They are a rip off!
By Julie K.
Same experience as many others; bought in December, never got the order nor the reimbursement. Another scam, pity, they had nice stuff.
By Thubten
IM with every review posted so far. As others I ordered in December, a dog nail trimmer and a coat from this co. Received the trimmer, but not the coat . Sent numerous emails and called phone is no good they finally after 6or7 emails I got y refund but not till after I called better business bureau. So my advice to all who ordered from this co. Turn them in to your AG office
By Steohen
I ordered TWO dog jackets in December and in late February I sent an email to the company and like others received an initial response telling me that my package was "lost in the mail". They offered refund or to re- ship my order. I opted for that but they have not responded to any further emails to confirm ! I'm going to dispute the charge with my credit card company! Also the phone number in the email they sent me doesn't work!
By Dawn M.
I wish I could rate this company with negative stars after over 2 months and countless emails they don't even answer any more.
By Gerald C.
Horrible customer service. I bought a jacket late December 2020. They finally responded early February 2021 to issue a refund. It now early March and no refund.
By Katie